Logistics Office Manager

Murray Recruitment; Cumbernauld; On-site; GBP 38,000 - 40,000; Full time

Job summary

A recruitment agency is seeking a Logistics Office Manager in Cumbernauld. The role involves leading a logistics team, overseeing documentation, and ensuring efficient operations while maintaining QHSE standards. Ideal candidates should have 3–5 years of office management experience in logistics, strong leadership abilities, and a solid understanding of distribution planning. The position offers a salary between £38,000 and £40,000 and includes a pension scheme and holiday entitlement.

Benefits

Company Pension Scheme

Holiday entitlement in line with company policy

Qualifications

• 3–5 years of experience in logistics or supply chain office management.
• Proven leadership experience with strong communication skills.
• Solid understanding of distribution planning and transport documentation.
• High proficiency in transport management systems and Microsoft Office.

Responsibilities

• Lead and supervise the logistics office team effectively.
• Oversee daily logistics documentation including delivery paperwork.
• Respond to customer enquiries and resolve escalated issues.
• Liaise with transport providers and warehouse staff.
• Conduct performance reviews and drive service improvements.
• Act as the QHSE point of contact for inspections.
• Identify and implement process improvements.

Skills

Logistics office management

Leadership

Communication skills

Conflict resolution skills

Transport management systems

Microsoft Office

Problem-solving skills

Attention to detail

QHSE practices knowledge

Tools

ERP tools

Job description

Overview

Murray Recruitment are recruiting a Logistics Office Manager for our client based in Cumbernauld.

Responsibilities

• Lead and supervise the logistics office team, ensuring tasks are allocated and completed effectively.
• Oversee daily logistics documentation including trailer manifests, delivery paperwork, and proof of deliveries.
• Respond to customer enquiries professionally and resolve any escalated service issues.
• Liaise with transport providers, warehouse staff, and suppliers to support logistics operations.
• Maintain accurate records and ensure data is updated in internal systems.
• Conduct performance reviews, foster a culture of accountability, and drive service improvements.
• Act as the QHSE point of contact: complete inspections, monitor metrics, and maintain documentation.
• Support internal and external audits by ensuring accurate records and compliance.
• Identify and implement process improvements to enhance operational efficiency.

Skills & Experience

• Previous experience in logistics or supply chain office management (3–5 years).
• Proven leadership experience with strong communication and conflict resolution skills.
• Solid understanding of distribution planning, transport documentation, and work flow management.
• High proficiency in transport management systems, ERP tools, and Microsoft Office.
• Strong problem-solving skills and a proactive approach.
• High attention to detail with a commitment to process accuracy and continuous improvement.
• Knowledge of QHSE practices and compliance requirements.

Offering

• Temp to perm opportunity.
• Salary: £38,000 – £40,000 depending on experience.
• Monday to Friday working between 7:00am and 7:00pm (exact hours flexible).
• On-call rota: 1 week in every 4.
• Based at the Cumbernauld depot.
• Company Pension Scheme
• Holiday entitlement in line with company policy