Logistics Coordinator

Jonathan Lee Recruitment Ltd; England; On-site; GBP 28,000 - 38,000; Full time

Job summary

A logistics recruiting agency is seeking a Logistics Coordinator to manage operations in Redditch. This role involves booking shipments, responding to customer enquiries, and ensuring timely transport solutions. The ideal candidate will have experience in the freight forwarding industry, strong organisational skills, and proficiency in MS Office. This position is full-time with a night shift schedule (4 on, 4 off), requiring flexibility and on-site work.

Qualifications

• Proven experience in the transport and freight forwarding industry, with European planning expertise.
• Strong organisational skills and the ability to prioritise in a high-pressure environment.
• Proficiency in MS Office, email, spreadsheets, and databases.
• Excellent communication skills and a customer-centric approach.

Responsibilities

• Manage customer enquiries and orders, ensuring accurate data entry.
• Book and track shipments, providing cost-effective transport solutions.
• Handle customer service administration, including quoting shipments.
• Respond to line stoppage situations with urgency.
• Close out job files by obtaining proof of delivery.
• Collaborate with internal teams to maximise profitability.

Skills

Experience in transport and freight forwarding

Strong organisational skills

Excellent communication skills

Proficiency in MS Office

Job description

Logistics Coordinator (Night Shift)

Are you ready to take your career to new heights in the dynamic world of logistics? This is your chance to join a company that thrives on innovation, excellence, and delivering exceptional service. As a Logistics Coordinator, you will play a pivotal role in ensuring the seamless movement of goods across Europe and the UK, working within a fast-paced environment that values precision and customer satisfaction. If you re looking for a role that challenges you, rewards you, and allows you to make a real impact, this opportunity is not to be missed.

What You Will Do:

• Manage customer enquiries and orders via phone and email, ensuring accurate data entry into the system.
• Book and track shipments while providing cost-effective and timely transport solutions.
• Handle customer service administration, including quoting shipments and sourcing suppliers.
• Respond to line stoppage situations with urgency, offering airfreight and alternative solutions.
• Close out job files by obtaining proof of delivery and ensuring all documentation is filed accurately.
• Collaborate with internal teams to maximise profitability, maintain system integrity and meet KPIs.

What You Will Bring:

• Proven experience in the transport and freight forwarding industry, with European planning expertise.
• Strong organisational skills and the ability to prioritise in a high-pressure environment.
• Proficiency in MS Office, email, spreadsheets, and databases.
• Excellent communication skills and a customer‑centric approach.
• A proactive, can‑do attitude with a focus on delivering results and continuous improvement.

As a Logistics Coordinator, you will be at the heart of the company s operations, ensuring that goods are moved efficiently and effectively to meet customer needs. Your role will directly contribute to the company s commitment to delivering a total quality service and maintaining its reputation for excellence within the logistics industry. This is an opportunity to be part of a forward‑thinking team where your skills and dedication will be recognised and rewarded.

Location & Working Hours:

This role is based in Redditch, and will require flexibility, including shift work and occasional travel to customer and supplier sites. Fully based on site (no hybrid working). The hours of work are Monday Sunday, 4 on, 4 off basis, weekend working included, 19:00pm - 7:00am.

Interested?

If you re ready to take on this exciting challenge as a Logistics Coordinator, apply now and take the next step in your career journey.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.