Locality Administrator

Berkshire Healthcare Foundation Trust; Wokingham; Hybrid; GBP 28,000 - 32,000; Full time

Job summary

A prominent healthcare organization is seeking a Locality Administrator to join their Wokingham Community Older Adult Mental Health Service. This role involves organizing clinics, entering patient information, and providing administrative support to psychiatrists. Suitable candidates will have experience in an office or customer care setting and possess excellent interpersonal skills. The position offers opportunities for flexible working and various benefits, making it an exciting opportunity for motivated professionals.

Benefits

Flexible working options

Generous annual leave

Career development opportunities

'Cycle to Work' scheme

Wellbeing tools and services

Discounts at popular retailers

Staff networks for diversity and support

Generous leave policies

Qualifications

• Experience in a busy office and/or customer care environment.
• Knowledge of administration and/or office procedures.
• Ability to work flexibly and travel independently.

Responsibilities

• Organise clinics and home visits.
• Enter and update information on the patient database.
• Provide secretarial support to consultants as needed.

Skills

Enthusiastic

Interpersonal skills

Proactive

Teamwork

Education

ECDL or equivalent knowledge

Job description

The Wokingham Community Older Adult Mental Health Service is looking for an enthusiastic, friendly professional and highly motivated Locality Administrator to join our friendly and innovative team.

Your base would be Wokingham Community Hospital where we have access to free parking, staff room and a friendly and welcoming team. This role is primarily office based, however there may be opportunities for one day remote working in line with service needs.

Main duties of the job

Duties will include, organising clinics and home visits, entering and updating information on the patient information database as well as a range of shared administrative tasks including supporting the service to run smoothly and being the front door to our patients and carers. There is an expectation that you will provide secretarial support and associated administrative tasks to the consultant psychiatrists during periods of sickness / annual leave / and to meet service needs.

About us

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:

• Flexible working options to support work-life balance
• 27 days' annual leave rising with service + opportunity to buy and sell
• Excellent learning and career development opportunities
• 'Cycle to Work' and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites

Job responsibilities

The must haves for you to be considered for this role:

Have previous knowledge and experience of working in a busy office and/or customer care environment, undertaking a full range of administrative duties.

You must be enthusiastic, caring and highly motivated to contribute towards maintaining standards of high-quality care to our patients.

Have excellent interpersonal skills.

Be proactive and work well as part of a team.

For further information about the role, please see attached job description and person specification.

We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.

Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Clare Bailey (Service Manager) on 0118 904 7200 or email:[e-mail] wholl be delighted to help.

Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.

Person Specification

Education/Qualifications/Training

• ECDL (European Computer Driving Licence)/computer software qualification or equivalent knowledge and experience of using a variety of software programmes/packages

Continuous Professional Development

• Knowledge of administration and/or office procedures and evidence of Continuing Professional Development (CPD)

Previous Experience

• Previous knowledge and experience of working in a busy office and/or customer care environment, undertaking a full range of administrative duties.

Additional Requirements

• Ability to work flexibly as required, with the ability to travel independently between locations to fulfil the requirements of the post

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£28,860 to £31,671 a yearper annum (inc. of HCAS)