Local Service Manager

Sanctuary Group; Canterbury; On-site; GBP 42,000 - 46,000; Full time

Job summary

A community care organization is seeking a Local Service Manager in Canterbury to lead service delivery and support young people in a compassionate environment. The role requires managerial experience in a similar setting, strong communication skills, and a valid driving licence. The organization offers comprehensive training, financial wellbeing support, and 25-30 days annual leave.

Benefits

Occupational sick pay

Confidential 24/7 employee advice service

Contributory pension plan up to 7%

25 days annual leave plus bank holidays

Qualifications

• Previous experience in a managerial role within a similar service.
• Experience of working with Young People is essential.
• Must have a full valid driving licence.

Responsibilities

• Lead the overall delivery of the service.
• Develop and maintain relationships with partners.
• Oversee service financial performance.

Skills

Interpersonal skills

Leadership

Problem-solving skills

Communication

Job description

Overview

Department: Health and Social Care (Management)

Operation: Sanctuary Supported Living

Closing Date: .

Salary: £42,949.85 to £45,210.15 per annum

Requisition: 225977

Local Service Manager

£42,949.85 to £45,210.15 per annum

37.5 hours per week

Sanctuary Supported Living is committed to safeguarding and promoting the welfare of everyone that we support and care for and we expect all employees and volunteers to share this commitment. Therefore, all appointments are made subject to satisfactory Disclosure and Barring Service, qualification and pre-employment checks.

We’re a national organisation, but we’re not-for-profit and we think locally by putting our customers at the heart of what we do. We’re committed to being our best and helping customers to be their best, as we support them on their pathways for independence.

No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day.

And working with us isn’t just another job. It’s rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people’s lives. Plus, we’ll support you in reaching your aspirations and career goals, through comprehensive training and benefits.

The role of Local Service Manager will include:

• Leading the overall delivery of the service, through the management of the team and liaison with the Area Service Manager, who acts as the Ofsted Registered Manager
• Developing and maintaining relationships with partners, key stakeholders and external agencies
• Overseeing the overall delivery of the service
• Working closely with our internal and external partners to achieve KPI’s
• Overseeing the service’s financial performance and managing the budget
• Managing the recruitment, performance and development of staff
• Flexibility around working hours is expected in accordance with the needs of the service
• Responsibility for health and safety in the service

Skills and experience

Previous experience of working in a managerial role within a similar service, you will be able to demonstrate strong interpersonal, leadership and problem-solving skills

• Experience of working with Young People is essential.
• Knowledge of Ofsted Regulations

Strong communication skills and the ability to remain calm under pressure

Compassionate, caring, and hard working with a hands-on approach to support

You will have experience of working in a personalised way supporting service users to maximise opportunities for personal development

Proven ability to liaise effectively with statutory and voluntary partners

Travel is a requirement of the role, therefore a full valid driving licence is essential

Are you ready to be your best?

Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:

Your Mind and Body

Occupational sick pay after 12 month’s service (for those on contracted hours only and subject to qualifying period)

Confidential 24/7 employee advice service (Includes medical and legal advice)

Wellbeing resources through our employee platforms including Aviva Digicare

A greener commute with our Cycle to Work scheme

Your Financial Wellbeing

Financial wellbeing support including access to affordable loans via salary finance and free mortgage advice

Exclusive discounts through our e-hub platform

Securing your future with our contributory pension plan, matched up to 7%

Life assurance

Enhanced Parental leave schemes (Adoption, Maternity, Paternity and Shared) after qualifying period

Your Job

25 days annual leave (rising to a maximum of 30 days) plus bank holidays

Growth and development with us through comprehensive training and internal career opportunities

Ability to be part of our inclusive staff networks like the Parent Network and Disability Network

Loyalty recognition scheme for 12 month’s service onwards

If you are applying internally, don’t forget to use your internal careers account to submit your application.

We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

#CommercialSanc

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.

We work closely with the Home Office in order to prevent illegal working.

An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

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