Load Controller

easyJet Airline Company PLC; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading low-cost airline is seeking a Load Controller to ensure safe and efficient weight and balance activities. This role involves monitoring performance, providing operational support, and maintaining compliance with regulations. The ideal candidate should have a minimum of 1 year of experience in Weight & Balance or Load Control and be adept at teamwork and communication. This full-time position is based at London Luton Airport with a focus on operational excellence and safety culture.

Benefits

Up to 20% bonus

25 days holiday

Flexible benefits package

Life Assurance

Excellent staff travel benefits

Qualifications

• Minimum 1 year of experience in Weight & Balance or Load Control.
• Good understanding of Ground Operations and turnaround processes.
• Familiarity with EASA regulations.
• Computer literate with proficiency in Excel.

Responsibilities

• Overseeing load control and dispatch activities.
• Monitoring performance through audits and KPIs.
• Providing operational support to the ICC.
• Drive improvements in load planning and safety processes.

Skills

Weight & Balance experience

Team collaboration

Operational efficiency

Communication

Problem-solving

Computer literacy

Tools

Microsoft Office (Excel)

Job description

Job Description

Load Controller (16594)

Description

Load Controller

We are easyJet – a FTSE-100 listed, £multi-billion low-cost airline that serves tens of millions of customers every single year. If you’re reading this, you have probably already been an easyJet customer, and you’ll know that there is no more iconic (or Orange!) travel brand in Europe.

We fly more than 1,207 routes, connecting 38 countries across Europe, and employ more than 18,000 colleagues. We’re on a mission to make low-cost travel easy – and whatever your role here, you’ll connect millions of people to what they love using Europe’s best airline network, great value fares, and friendly service.

What makes us easyJet? Our Promise Behaviours – we are Safe, Bold, Welcoming and Challenging. Four Behaviours. One Spirit. One easyJet.

Read on if you:

• Have at least 1 years’ experience in Weight & Balance and/or Load Control
• Enjoy working in a fast-paced, operational environment where safety and efficiency are at the heart of everything you do
• Can build strong relationships, communicate clearly, and thrive in a team that’s driving innovation and continuous improvement

The Team

The newly established Centralised Load Control (CLC) team is responsible for supervising and developing load control activities, serving as a crucial operational link between Flight Operations and key internal stakeholders such as the Integrated Control Centre (ICC), Ground Operations and Ground Handling Partners, Engineering, and Safety, Compliance, and Operational Readiness teams. This team is critical in embedding new digital Weight & Balance processes across our operation.

The Role

As a Centralised Load Controller, you’ll ensure the safe, compliant, and efficient delivery of weight and balance activities. You’ll play a vital part in improving safety performance, on-time performance, and operational resilience. Your decisions will directly impact the accuracy and consistency of weight and balance processes, supporting both regulatory and easyJet requirements as well as ongoing improvements as the function evolves.

What you’ll be doing

• Overseeing accurate and timely execution of load control and dispatch activities, meeting critical operational timelines
• Monitoring airport and operational performance through audits, KPIs, and trend analysis, and driving improvements
• Providing operational support to the ICC, using weight management techniques to resolve emerging issues
• Ensuring proactive and efficient load planning, including exception management
• Supporting the development and continuous improvement of CLC processes and procedures
• Providing additional support to Flight Operations as the CLC function grows
• Maintain oversight of weight and balance activities to ensure all aircraft limitations and regulatory requirements are met
• Promote a strong safety culture through timely, accurate reporting and investigation of incidents
• Ensure compliance with easyJet Operations Manuals, company policies, and supporting systems
• Actively contribute to safety risk management and continuous improvement initiatives

Requirements of the Role

What we’re looking for

• Minimum 1 years’ experience in Weight & Balance and/or Load Control
• Good understanding of Ground Operations and turnaround processes
• Familiarity with EASA regulations
• Ability to work effectively in a small, specialised team focused on innovation and efficiency
• Resilient, proactive, and able to manage competing priorities in a dynamic operational environment
• Computer literate, including Windows and Microsoft Office (Excel)
• Knowledge of Aircraft Performance and Navigation (training provided)
• Broader understanding of airline operations

What you’ll get in return

• Up to 20% bonus
• 25 days holiday
• BAYE, SAYE & Performance share schemes
• Life Assurance
• Flexible benefits package
• Excellent staff travel benefits

Location & Hours of Work

This full-time role will be based at London Luton Airport and will be full-time, 12 hour shift work, mixture of Days and Nights.

Apply

Apply via our careers page

We welcome applications from people from all backgrounds

As part of our ongoing commitment to having a team that truly represents the customers that we serve, we encourage you to submit an application if you meet enough criteria, even if you don’t meet every single requirement. If you need any adjustments or support during the recruitment process, please let us know and we’ll work with you to find a solution.

Reasonable Adjustments

At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at [e-mail]. We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation.

Business Area

Operations

Primary Location

London Luton Airport