Lived Experience Engagement Facilitators

Coventry and Warwickshire Partnership NHS Trust; West Midlands; On-site; GBP 25,000 - 35,000; Full time

Job summary

A regional health services provider is seeking a Lived Experience Engagement Facilitator for its mental health wards in Warwick. This role emphasizes amplifying patient voices in service improvement and co-production efforts. Candidates should have personal experience with mental health issues, either as a patient or a carer, and be enthusiastic about enhancing patient experiences. The position offers flexible working opportunities and excellent development benefits.

Benefits

Generous annual leave

Flexible working opportunities

Learning and development programs

Salary sacrifice schemes

Discounts with various retailers

Wellbeing support

Qualifications

• Lived experience of mental ill health, trauma, or distress.
• Experience as a patient or carer in mental health settings.
• Passion for patient experience and co-production.

Responsibilities

• Work with patients to amplify their voice.
• Facilitate sessions for feedback on services.
• Collaborate with staff to inform service improvements.

Skills

Communication

Empathy

Facilitation

Co-production

Job description

We are looking to recruit into a position to be based on our Adult mental health wards in Warwick.

Questions for Applicants

• Do you have lived experience of mental ill health, trauma or distress either as a patient or a carer?
• Have you been an inpatient on a mental health ward or are a carer of someone who has been an inpatient?
• Are you passionate about patient experience?
• Can you represent the patient perspective in discussions?

For the first time, we are embedding lived experience roles across our inpatient mental health services and are looking for lived experience engagement facilitators to join us.

As a lived experience engagement facilitator, you’ll work on the ward with patients to ensure that those who access our services have a voice that is heard throughout all levels at CWPT from individual ward rounds all the way through to partnership board meetings. You’ll work closely with several wards, developing good working relationships with patients, carers and staff. You’ll facilitate sessions and hold spaces for individuals to share ideas on our services and how they are delivered via group sessions and/or one-to-ones, and will champion co‑production in the development of all services. You will then work with our transformation workstreams to feed back any information gathered to co‑design our inpatient services.

If you’re passionate about co‑production, we want to hear from you!

For more information on this role, please see the attached support information. This will give you a better overview of the role and requirements.

You’ll be supported by and work closely with the Expert by Experience Development Lead and other programme leads to support the designing of co‑production opportunities and help facilitate engagement sessions for patients to participate in.

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

Benefits

• Generous annual leave entitlement which increases during your time with us
• Flexible working opportunities
• Excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
• Salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
• Discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
• Wellbeing support, including an in‑house counselling service, external helpline and more
• Staff networks and support groups

We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.

NB we are looking for people with lived experience either as a patient with mental ill health dementia, trauma or distress or a carer. By ‘carer’ we mean caring for a loved one with mental ill health, trauma or distress. We do not mean care worker/support worker in a paid role.

If you are not sure about whether to apply for this role, please contact Claire Handy to discuss your uncertainties.

Need help with completing your application? There is fully funded application and interview support available for people living within Coventry, Warwickshire, and surrounding areas through the NHS Health & Social Care Employability Academy.