Live Events Technician - Campus Services - 99002 - Grade 5

University of Birmingham; Birmingham; On-site; GBP 36,000; Full time

Job summary

A prestigious academic institution in Birmingham seeks a Live Events Technician to provide technical production services for events. The role requires experience with audio-visual systems and technical production. Key responsibilities include managing equipment for concerts and conferences, ensuring compliance with health regulations, and providing excellent customer service. This position offers a competitive salary, generous benefits including paid holidays, and a supportive work environment.

Benefits

40 days paid holiday

Occupational sick pay

Pension scheme

Qualifications

• Experience in the live events industry required.
• Able to work on weekends, early starts, and late nights.
• Confident communicator able to convey complex ideas.

Responsibilities

• Deliver technical production services for events.
• Operate AV systems and manage technical setups.
• Support managers in promoting sustainability.

Skills

Technical production systems

Audio-visual systems

Customer service

Health and safety practices

Team collaboration

Education

Technical production vocational qualifications

Tools

Yamaha digital audio mixing consoles

Avolites lighting consoles

D&B Audiotechnik PA systems

Job description

Position Details

Campus Services

Location: University of Birmingham, Edgbaston, Birmingham UK

Full time starting salary is normally in the range £29,647 to £31,460, with potential progression once in post to £35,388

Grade: 5

Full Time (Annualised hours)

Permanent

Closing date: 5th October 2025

Our offer to you

People are at the heart of what we are and do.

The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.

We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential. With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University.

We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.

Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries.

The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum and botanical gardens.

Find out more about the benefits of working for the University of Birmingham

Background

Campus Services (CS) employs over 900 staff with a turnover exceeding £57m in the last financial year. CS plays a key role in the quality of the student, staff, and visitor experience, providing services across diverse areas such as the University’s sporting facilities, food and beverage, cleaning, community safety and security, conferencing, hotel operations, day nurseries, portering, post, branded and own-brand retail outlets, visitor services and attractions (e.g., Winterbourne House & Gardens), student housing, transport, waste disposal and recycling. CS is a highly commercial organisation operating within the University context and has an ambitious strategic agenda, in terms of growing our service profile across both our Birmingham and Dubai campuses.

Role Summary

The Live Events Technician role is responsible for the delivery of a range of event technical production services to support musical, conference, and other events at the University of Birmingham. The technician’s primary areas of responsibility are the Elgar Concert Hall and the Great Hall; however technical assistance for events across the University campus and the city centre Exchange venue will also form part of the role.

The Technician, working under the Live Events Technical Manager, will ensure the smooth running of technical event services and events. They will provide assistance and support to incoming artistes and external production companies from technical and stagecraft aspects. Other activities requiring technical support will include rehearsals, commercial events, lectures, conferences, etc., both within the building and across the wider university. In support of the Live Events Technical Manager the post holder will also support both maintenance and health & safety aspects within the venues to ensure that current regulations and legislation are adhered to. The successful applicant will be able to work weekends, early starts, late nights, and bank holidays where required.

Main Duties

• Plan and implement the preparation, get-in, fit-up, derig, and removal of all in house technical services including lighting, sound, staging, flying/rigging and AV/projection for each event.
• Take a leading role in the set up and operation of the venues in house technical systems.
• Operate technical systems where required for events, e.g. AV systems and projection or mixing live sound for music performances and concerts.
• Working proactively to provide technical support to visiting production companies, other university departments and users of the venue to ensure all needs are met.
• Management of the venues stock of audio-visual equipment including the keeping of stock inventories up to date, reporting any issues to the Live Events Technical Manager.
• In conjunction with the Live Events Technical Manager, develop long term planning for all technical systems to ensure the venue equipment inventory is in line with current technical developments and standards.
• Provide first line maintenance of installations and all technical equipment to ensure it is in working order at all times.
• Support the implementation and checking of health and safety related processes within the venue, ensuring that current appropriate regulations and working practices are adhered to.
• Ensure that the configuration and layout of the Elgar Concert Hall is set up for each user.
• Support the Live Events technical Manager in both technical and non-technical day to day operations within the venues where required, including the setup of non-technical items and facilities, e.g. furniture and signage.
• Ability to deal on a day-to-day basis with facilitating customer needs always ensuring a positive outcome.
• Giving excellent customer service to all building users.
• Undertake training on non-technical systems where required.
• Provide support for other technical equipment in the Bramall building along with other Campus Services commitments and interests.
• Any other duties as outlined by line manager and/or director of Campus Services.

Other

• Provide support for manager(s) in promoting sustainability across the University.
• Ensure that all activities and services comply with health and safety regulations, including the timely and accurate issue of risk assessments.
• Liaise with colleagues at all levels to ensure effective management of activities related to delivering conferences, concerts and events.
• Support equality and values diversity, moderates own behaviour to avoid unfair discriminatory impact or bias on others.
• Any other duties as may reasonably be expected by the relevant manager.
• Undertake continuous personal and professional development and develop others as appropriate through the Performance and Development Review process.
• Flexible approach to working patterns as the role includes night, weekend and possibly Bank Holiday shift work.

Relationships

• Confidently communicate to clients and internal teams, active participation in briefing and feedback meetings.
• Work closely with the team and attend client meetings to review active projects and briefs, develop ideas and assess or advise on project resource and requirements.
• Respond to feedback in an appropriate manner, listening and providing advice.
• Act as a role model to other members of the team in championing Campus Services values and behaviours.

Required Knowledge, Skills, Qualifications, Experience

• Working knowledge of technical production systems and equipment including, but not limited to, sound consoles, loudspeaker systems, lighting desks, luminaries, hoist based flying systems, staging setup, projection and audio-visual equipment.
• Demonstrable experience of working with audio visual systems within a live event environment including signal switching, streaming, HD projection and presentation software such as Microsoft PowerPoint, Apple Keynote, and Slido.
• Working knowledge of Yamaha digital audio mixing consoles and associated Dante signal distribution, Avolites lighting consoles, and D&B Audiotechnik PA systems.
• Flexible attitude to working on shows, get ins/outs as well as a proactive approach to helping maintain and improve the venues technical systems and building infrastructure.
• Working knowledge of event related health and safety practices and legislation.
• Able to effectively communicate with both clients and colleagues using various methods and to present facts to support a particular rationale.
• Ability to supervise casual staff, students, volunteers and freelance technicians when working on events.
• Experience in the live events industry.
• PAT Testing or electrical qualification, as well as training in technical, AV and stagecraft areas would be desirable.
• Focus on customer service and experience.
• Effectively work collaboratively with other teams to deliver specified goals.
• Technical production vocational qualifications desirable but not essential.
• Confident communicator, able to clearly convey complex ideas or technical details and sell them to the client and internally.
• Ability to perform in a fast-paced environment on multiple projects and keep calm and focused under pressure.
• Exceptional attention to detail, maintaining high standards and brand consistency.
• Excellent interpersonal skills and a ‘can-do’ problem solving attitude to build and maintain positive relationships.
• Ability to work effectively in a large, complex organisation, and to develop a good understanding of how the University and higher education institutions work.
• Ability to understand policy and procedures and how to apply these.

Dimensions

This role will require the exercise of personal initiative within and beyond the department.

Planning and Organising

You will be required to independently on daily, weekly and monthly tasks but also on projects with medium-longer-term horizons without daily supervision.

Problem Solving and decision making

You will be working under the direction of a manager, with a significant degree of autonomy. You will deal with more complex queries and be expected to resolve any problems in your area of responsibility.

Internal and External relationships

You will liaise with internal colleagues across the University and stakeholders.

Informal enquiries to Richard Mitton, email: [e-mail]

View our staff values and behaviours here

We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability, which is a key part of our strategy. You can find out more about our work to create a fairer university for everyone on our website.