Line & AOG Supervisor (Aviation)

Ernest Gordon Recruitment Limited; Stansted Mountfitchet; On-site; GBP 40,000 - 48,000; Full time

Job summary

A leading aviation recruitment agency is seeking a Line & AOG Supervisor in Stansted. The role involves managing customer enquiries, producing competitive quotations, and ensuring compliance with regulatory requirements in business jet maintenance. Ideal candidates will have a relevant engineering degree and experience in aircraft maintenance processes. This position offers a competitive salary, shift allowance, and comprehensive benefits. Apply today for a rewarding career with exceptional progression opportunities.

Benefits

Shift allowance

Generous Holiday Scheme

Healthcare Cash Plan

Life Insurance

Salary Exchange Pension

Employee Assistance Program

Pay and Role Progression

Qualifications

• Experience in business jet maintenance and engineering processes.
• Relevant engineering degree with work experience in aircraft maintenance.

Responsibilities

• Respond to customer enquiries, producing competitive quotations.
• Engage with customers, negotiate pricing, and secure discounts.
• Ensure compliance with regulatory requirements and manage Work Orders.
• Provide updates to customers during maintenance events.

Skills

Experience in business jet maintenance

Customer service skills

Negotiation skills

Education

Relevant engineering degree

Job description

Line & AOG Supervisor (Aviation)

£48,000 + £5,000 shift allowance + Generous Holiday Scheme + Healthcare Cash Plan + Life Insurance + Salary Exchange Pension + Employee Assistance Program + Pay and Role Progression

Stansted

Are you an individual with experience in business jet maintenance looking for a senior position with a market leading company that offer exceptional remuneration and progression opportunities?

This company has built market dominance within the UK aviation industry over thirty years. This SME have built upon a foundation of high standards and expectations to become the most successful jet modification company in the UK - looking to expand their client base and always offer the best service possible.

This role will see the successful candidate acting as the primary point of contract for Line and Aircraft on Ground (AOG) maintenance services. The role will involve a range of duties such as preparing competitive quotations, driving sales, providing accurate work packs and managing customer enquiries.

If you are looking for a new varied role that capitalises on your previous experience in business jet maintenance, that offers a range of future opportunities and development as well as a great remuneration package, apply today.

The Role:

• Respond promptly to customer enquiries, producing accurate and competitive quotations that include commercial, financial and technical elements
• Engage with customers to answer queries, negotiate pricing and secure discounts with senior management approval
• Ensure the Part-CAMO is duly supported to fulfil the regulatory requirements, and Work Orders are issued and Work Packs returned for permanent records within the regulatory/contracted time constraints. Liaise with Commercial to ensure the KYC is verified
• Provide regular updates to customers before, during and after maintenance events
• Collaborate with internal teams to ensure any additional work requested by the customer is quotes and approved before proceeding
• Work with Line/AOG team to identify opportunities to support line and AOG maintenance swiftly
• Collaborate with Technical Services, Materials, and Engineering teams to ensure any additional work requested by the customer is quoted and approved internally before proceeding.
• Real-time (live) monitoring of estimated/quoted hours against actual hours taken, and engagement with internal departments to correct ambiguous bookings with evidence to gain customer approvals to optimise revenue

The Person:

• Experience in business jet maintenance and engineering processes
• Relevant engineering degree and aircraft maintenance work experience

Job Reference: BBBH23382

The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications and skill set.

We are an equal opportunities employer and welcome applications from all suitable candidates.