Licencing Technical Officer (RP0156)

Welwyn Hatfield Borough Council; United Kingdom; Hybrid; GBP 38,000 - 42,000; Full time

Job summary

A local government council in the United Kingdom is seeking a proactive Licensing Technical Officer to deliver service functions within regulatory services. This role involves upholding licensing objectives, consulting with businesses, and providing specialist advice. The successful candidate will have experience in service delivery, a valid UK driving licence, and a genuine interest in public protection. This position offers a competitive salary, flexible hybrid working arrangements, and a supportive work environment.

Benefits

Flexible working arrangements

Access to electric pool cars

Generous annual leave

Qualifications

• Experience in public protection and regulatory services.
• A valid UK driving licence and access to a car.
• Enthusiastic about working with communities and businesses.

Responsibilities

• Uphold licensing objectives including public safety.
• Consult with businesses and legal representatives to issue licenses.
• Provide technical advice and support enforcement actions.

Skills

Public protection

Service delivery

Consultation

Decision making

Licensing

Job description

Licensing Technical Officer (RP0156)

Starting salary £38,350pa with progression to £41,254pa through annual increments subject to satisfactory service (inclusive of outer fringe allowance). 37 hours per week (hybrid working).

We’re looking for a proactive and enthusiastic professional to deliver the service functions within regulatory services. The Team covers a specialist area of Environmental Health. This role specialises in the regulatory fields of Licensing, including the Licensing Act 2003, Gambling Act 2005, taxis, animal licensing and a range of other miscellaneous licences.

Key responsibilities

• To uphold the licensing objectives, including public safety, prevention of crime and disorder, protection of children from harm and public nuisance.
• Work with a range of businesses, legal representatives, responsible authorities, members and residents with your duties to carry out consultations, determine and issue licences in accordance with the Councils’ scheme of delegation and attend hearings where necessary.
• Provide specialist technical advice, and where necessary make decisions, respond to customers, officers, members and other service requests and enquiries.
• To support the operational development and delivery of the Regulatory services department.
• To work alone and as part of a team delivering statutory and other services with set targets and service standards, to make a positive contribution towards improving the health and environment of the Borough by means of advice, education, and provide support for enforcement action.
• To carry out enforcement which is required to fulfil the Councils’ statutory licensing and other duties, in accordance with the law, local policy and current national and other relevant guidance and having regard to the Councils’ strategic priorities. Willingness to attend court, committees, or tribunals to give evidence.
• To support the operational development and delivery of the Regulatory services department.

What We’re Looking For

We’re seeking an enthusiastic and knowledgeable Officer with experience in service delivery. A genuine interest in public protection and supporting the business community. This is a high-impact role at the heart of a prominent public-facing service, offering the opportunity to shape standards across the borough. You will have a UK driving licence and access to a car.

About us

Community is at the heart of what we do. Welwyn Hatfield includes the two towns of Welwyn Garden City and Hatfield. The Council is ambitious about providing high quality services to residents in a modern, efficient and effective way. We know that to provide the best for our residents and visitors, we need to do the same for our people. We have set out to make our workplaces vibrant and happy places to be, places where our people feel safe, content and valued.

We can offer you a unique and attractive working environment in the heart of Welwyn Garden City, flexible working arrangements, access to electric pool cars, as well as the Local Government benefits including pension scheme and generous annual leave allowance. Our CORE values — Collaborative, Open, Responsible, Excellent — underpin how we work and what we stand for. You can also see our full list of employee benefits on our careers site here.

Contact

My Rewards – Careers. For an informal conversation about the role, please contact Emma Walker, Assistant Director Public Realm, at [e-mail]. Please note we do not provide sponsorship for employment in the UK.

Closing date: 11 January 2026. Remote assessment will be held on: 16 January 2026. Face to face interviews will be held on: 21 January 2026.

Keywords

Welwyn Hatfield, local government, licensing, environmental health, regulatory, law, legislation, public safety, Hertfordshire