Library Assistant

VanRath; Ballymena; On-site; GBP 24,000 - 26,000; Full time

Job summary

A public sector client in Ballymena is seeking an experienced Library Assistant to support daily operations and deliver high-quality service. The ideal candidate will have strong customer service skills and be organized, with a focus on professionalism. This role offers a salary of £24,790 - £25,183 annually.

Qualifications

• Strong customer service and administrative skills.
• Ability to manage tasks effectively.
• Experience with word processing and data input.

Responsibilities

• Deliver high-quality library and resource service.
• Assist with daily library operations.
• Support customers with IT systems.

Skills

Communication skills

Customer service focus

Attention to detail

Proactive attitude

Professionalism

Education

5 GCSEs including English Language and Maths

1 year's recent office experience

Job description

Library Assistant

Location: Ballymena
Salary: £24,790 - £25,183 per annum
Working Hours:

• Monday & Thursday: 8:45am - 5:00pm

• Tuesday & Wednesday: 8:45am - 6:00pm

• Friday: 8:45am - 2:00pm

Vanrath is delighted to be recruiting for a Library Assistant on behalf of apublic sector client based in Ballymena. This is an excellent opportunity for someone with strong customer service and administrative skills to join a welcoming and professional environment.

Key Responsibilities:

• Deliver a high-quality library and resource service to all customers.

• Assist with daily library operations including issuing, returning, shelving, and cataloguing materials.

• Support customers in using IT systems, AV equipment, and software packages.

• Supervise public areas to ensure appropriate conduct and a safe, welcoming environment.

• Assist with inductions and provide guidance to customers on using services and facilities.

• Operate booking systems for equipment and maintain accurate records.

• Carry out routine financial transactions in line with money-handling procedures.

• Provide general administrative and reception support across the wider service area.

• Prepare displays and contribute to promotional activities.

• Ensure facilities and equipment are well maintained and report faults as needed.

Essential Criteria:

Applicants must have EITHER:

• 5 GCSEs (Grades A-C) including English Language and Maths,
  OR

• At least 1 year's recent office experience (within the last 5 years), including:

  • Word processing and data input

  • Handling cash

  • Filing and record keeping

  • Telephone communication

What We're Looking For:

We're seeking candidates who can demonstrate:

• Excellent communication and interpersonal skills

• A strong focus on customer care and service delivery

• Attention to detail and ability to manage tasks effectively

• Professionalism, accountability, and a proactive attitude

• Flexibility and resilience in a changing environment

• A clear commitment to equality, diversity, and inclusive service

Additional Information:

• This role is subject to Enhanced AccessNI clearance prior to appointment.

• Occasional travel to alternative sites may be required.

• Applicants must be eligible to work in the UK.

• The successful candidate must comply with Section 75 of the Northern Ireland Act 1998 and the associated Equality Scheme.

Apply Now

If you're organised, customer-focused, and ready to contribute to a high-quality public service, this could be the ideal next step in your career. Contact [e-mail] or call 02890330250 for a confidential chat.

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