Liaison and Diversion Navigator

NHS; Spennymoor; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading healthcare organization is seeking a team member for the Liaison and Diversion service in Spennymoor. The role involves supporting individuals in custody and connecting them to appropriate services. Candidates should have a Social Care Level 3 qualification and experience working with complex needs. The position requires collaboration with multidisciplinary teams, providing personalized support to enhance individuals' engagement with health and social care systems. Opportunities for personal and professional growth are available.

Benefits

Access to NHS Pension

Annual leave on your Birthday

Training and Development opportunities

Flexible Working

Up to 33 days annual leave

Employee Assistance programmes

Qualifications

• Experience delivering advice or support in health or social care settings.
• Experience working with individuals facing mental ill-health, homelessness, or substance misuse.
• Experience mentoring or supervising staff or volunteers.

Responsibilities

• Provide assertive support to repeat offenders.
• Work in partnership to signpost detainees to community agencies.
• Support individuals navigating health and social care services.

Skills

Understanding of needs of chronically excluded and vulnerable people

Knowledge of services for people with complex needs

Knowledge of safeguarding practices

Ability to identify discrimination

Education

Qualified to Social Care Level 3 or equivalent

Job description

The post holder will be responsible for working within the Liaison and Diversion Partnership, with the flexibility of working across multiple L&D sites, when required. This role will be based at our Spennymoor Investigation Hub

The Post holder with be part of a multidisciplinary team, primarily completing screenings of individuals needs at different stages of their journey through the Criminal Justice System.

The post holder will use screening tools to identify health and social care needs.

The post holder will assist individuals to navigate health and social care services to address identified needs and will be required to complete onward referrals where appropriate and provide short term intensive support to patients and their families.

The post holder will also be responsible for completing Face to Face Assessments, as well as Court Reports outlining individual's needs that may need be considered when decisions about charging and sentencing are made.

The post holder will work in a trauma informed way, providing appropriate liaison to prevent an individual having to "re-tell their story".

The post holder will require additional vetting from Durham/Cleveland Police for role, which is based within the Police Custody settings.

The post holder will be required to provide high quality information to key decision makers in youth and criminal justice agencies, including the police, courts, probation and Youth Justice Teams (YJTs), as well as some voluntary sector services.

Main duties of the job

• Work collaboratively with partners to carry out initial remote triage and sign post the detainee to the relevant service.
• Be the initial point of contact in the L&D pathway, planning contact flexibly to meet the Liaison & Diversion partnership needs.
• Work as part of a team with the freedom to work independently, particularly in relation to providing advice to service users, carers, and professionals who contact the service.
• Work with service users in conjunction with other professionals, to devise and implement effective individualised packages of support.
• Provide initial support to sign post appropriate services and agencies.
• Work in partnership to regularly signpost detainees to partners and community agencies.
• Sign post to on-going support from relevant services, to build in aftercare and immediate access to services with partners.
• Record activity and results, accurately and in a timely manner, to support service development.

About us

BE THE DIFFERENCE IN HEALTHCARE

Join our team

We're looking for passionate individuals to join our diverse and innovative team.

Whether you are starting out in your healthcare journey or are an experienced healthcare professional looking for a new challenge we've got a role for you!

• Access to NHS Pension
• Annual leave on your Birthday
• Refer a friend scheme
• Training and Development opportunities
• Flexible Working
• Access to Employee Assistance and Health and Wellbeing programmes
• Up to 33 days annual leave

We have an ambition to become a truly lived experience inclusive employer, changing how we approach staff experience and value personal stories our colleagues bring with them.

We welcome applications from everyone, including applicants with lived experience, those who belong to LGBTQIA+ Community and are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and Asexual, people with a disability, neurodivergent applicants and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

Spectrum Community Health CIC provides a range of award-winning healthcare services on behalf of the NHS, Local Authority Public Health services, and other partners across substance misuse, sexual health, and health and justice settings. As a not-for-profit social enterprise and Community Interest Company our focus is centred on people - our patients, service users, staff and partners.

Job responsibilities

Provide support to individuals while in custody

Provide assertive and persistent support to repeat offenders promoting effective engagement to achieve personal goals and aspirations. Be the initial point of contact in the L&D pathway, planning contact flexibly to meet the Liaison & Diversion partnership needs. Provide initial support to sign post appropriate services and agencies. Work in partnership to regularly signpost detainees to partners and community agencies. Sign post to on-going support from relevant services, to build in aftercare and immediate access to services with partners. Provide support to the partnership with tasks to ensure the detainee engages with the partnership on release.

Person Specification

education

• Qualified to Social Care Level 3 or equivalent
• Qualified through appropriate life or job experience

Knowledge

• Within the last 2 years at least one year's experience of successfully delivering advice or support in a health, social care or offender service setting.
• Experience of working (employed or volunteer capacity) with people experiencing either homelessness,substance misuse, re-offending behaviours or mental ill-health needs
• Experience of working with and managing risk therapeutically.
• Previous experience of working within a partnership environment or with other agencies.
• Experience of mentoring or supervising staff or volunteers.
• Personal experience of social exclusion or recovery.
• Experience of lone working and personal safety.

Skills

• Demonstrate an understanding of the needs of chronically excluded and vulnerable people
• Knowledge of the range of services available for people with multiple and complex needs.
• Knowledge of relevant practice in relation to safeguarding vulnerable groups, including children
• Knowledge of causes and effects related to social inclusion and the barriers that can prevent access
• Ability to identify discrimination in its many forms.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Liaison and Diversion Partnership Manager