Lettings Coordinator

LRG; Cheltenham; On-site; GBP 22,000 - 27,000; Full time

Job summary

A leading property group is looking for a Lettings Coordinator in Cheltenham. This role involves optimizing the letting team's capacity, ensuring accurate online representation of rental properties, and assisting with inquiries. Ideal candidates will have experience in customer service and strong organizational skills. The position offers opportunities for career growth, training, and a supportive team environment, along with benefits like access to an Employee Assistance Program and retail discounts.

Benefits

Access to Employee Assistance Programme

Retail discounts

Excellent parental leave

Structured training and support

Responsibilities

• Optimize the letting team's ability to meet new business targets by managing branch administrative tasks.
• Ensure rental properties are accurately represented online and comply with paperwork requirements.
• Assist team with service inquiries from prospective tenants and landlords.
• Update systems accurately to reflect ongoing activities and liaise with other departments as needed.

Skills

Customer service experience

Organizational skills

Attention to detail

Ability to work in a fast-paced environment

Full UK driving license

Job description

Job Title: Lettings Coordinator

Location: Cheltenham

Brand: Leaders

Salary: up to £26,500 OTE

Hours: Monday to Friday 8:45am - 5:30pm, 1 in 3 Saturday 9am- 1pm

About Leaders:

Leaders as part of LRG, is a well- established and reputable property group across the UK. With a history rooted in proving exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the property market

Job Summary and Key Responsibilities:

• Help optimise the letting teams ability to achieve its new business targets by taking responsibility for the administrative tasks that rest within the branch
• Ensure that all rental properties look great on-line ensuring that all photography and property details accurately reflect the property whilst ensuring that the accompanying paperwork satisfies all aspects of compliance.
• Assist the team with incoming service enquiries from both prospective tenants and landlords ensuring that where appropriate, the work is allocated to the team and dealt with accordingly.
• Ensure that systems are updated accurately to reflect activity which is ongoing within the branch and when the need arises liaise with other departments both within branch and the wider Group.

Skills required:

• Experience with customer service
• Ability to organise and prioritise workload.
• Attention to detail.
• Ability to work in a fast-paced environment.
• Full UK driving license

What we can offer you:

• Proven track record for career growth and advancement within the company
• Market leading training and ongoing professional development
• Supportive and collaborative team environment

Benefits:

• Access to an Employee assistant programme including access to a virtual GP 24/7 and mental health first aiders.
• Retail discounts.
• Excellent parental leave & company fertility policy in place.
• Structured training & support.

Leaders, as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.