Lettings Assistant Branch Manager

Spicerhaart Group Ltd.; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading lettings agency is looking for an experienced Assistant Branch Manager in Stratford, London. This role involves supporting the Branch Manager in driving sales, liaising with tenants and landlords, and maintaining performance standards. The ideal candidate will have a full UK driving license and a strong background in customer service. Benefits include a competitive salary of £40,000 OTE, commission, and extensive training opportunities.

Benefits

£40,000 OTE

Uncapped commission

Guaranteed commission for two months

Company car

30 days annual leave

Continued training

Fully-funded training course

Employee Assistance Programme

Eye care

Employee Referral Bonus

Company Pension Scheme

Qualifications

• Motivated and experienced lettings professional seeking leadership role.
• Proven track record in delivering exceptional service.
• Experience in residential lettings and property management.

Responsibilities

• Assist the Branch Manager in driving growth and inspiring the team.
• Liaise with prospective tenants and arrange property viewings.
• Negotiate offers and agree on new tenancies.
• Market properties to tenants and develop landlord relationships.
• Ensure compliance with health and safety standards.

Skills

Full UK Driving Licence for a manual vehicle

Ability to work well with others

Experience leading others

Outstanding customer service

Ability to work on own initiative

Good telephone manner

Strong IT skills (basic Microsoft packages)

Attention to detail

Understanding of current legislation

Job description

Overview

Ready to elevate your career in lettings? Join haart Stratford as an Assistant Branch Manager.

Are you a motivated and experienced lettings professional looking to step into a leadership role? haart Stratford is seeking a passionate Assistant Branch Manager to join our thriving team and help shape the future of our business in one of London's most exciting property hotspots.

In this pivotal role, you will work closely with the Branch Manager to drive growth, inspire your team, and deliver exceptional service to landlords and tenants alike. You will be instrumental in maintaining high performance standards, developing client relationships, and leading from the front.

Benefits of being an Assistant Branch Manager at haart Estate Agents in Stratford:

• £40,000 OTE
• Uncapped commission
• A guaranteed commission for two months while you build your pipeline
• A company car
• 30 days annual leave (including bank holidays*)
• Continued training as you grow and develop within your role
• Fully-funded training course to help you achieve a nationally recognized qualification within the property industry, including ARLA membership
• Employee Assistance Programme (24/7 access to our confidential helpline)
• Eye care
• Employee Referral Bonus
• Company Pension Scheme
• Personal ‘Talk Time’ with our CEOs
• Opportunity to earn a place in the CEO Exclusive Achievers Club
• Opportunity to earn a place on the plane for the Spicerhaart Annual Incentive Trip
• Eligibility for our annual black-tie Elevate Awards, in categories related to your role

A day in the life of an Assistant Branch Manager at haart Estate Agents in Stratford:

• Liaising with prospective tenants and arranging property viewings in line with their needs
• Negotiating offers and agreeing on new tenancies
• Marketing properties to tenants utilizing various marketing skills
• Developing and maintaining strong relationships with landlords and tenants
• Assisting the team to successfully achieve KPIs
• Providing support to colleagues in your manager's absence
• Focusing on generating new and repeat business
• Canvassing the local area
• Ensuring properties adhere to health and safety standards
• Ensuring compliance with all regulatory bodies and risk-averse practices

Essential Skills of an Assistant Branch Manager in haart Stratford:

• Full UK Driving Licence for a manual vehicle
• Ability to work well with others to create a team spirit and enjoyable working environment
• Experience leading others in a professional environment
• A reputation for delivering outstanding customer service
• Ability to work on own initiative
• Good telephone manner
• Strong IT skills (basic Microsoft packages)
• Attention to detail
• Understanding of current legislation related to residential lettings

The Finer Details:

We are currently conducting interviews via video software. To proceed, you will need:

• Full UK Driving Licence
• Legal right to work in the UK (in accordance with the Immigration, Asylum and Nationality Act 2006)
• Evidence of your right to work in the UK, such as Passport or Birth Certificate

Additional requirements include:

• Proof of Address
• National Insurance number
• Drivers Licence Check

Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many estate agency roles to those considering leaving the forces. If you seek an exciting career where your communication skills are valued, property sales and lettings could be for you. Learn more about our Armed Forces Covenant.

Equal Opportunities: At Spicerhaart, diversity makes us stronger. We support and encourage differences to help you be your best. We are proud to be an equal opportunity employer and welcome applications from all talented individuals. If you need accommodation due to a disability or special need, please inform our Talent Team. We do not accept speculative agency CVs, and are not responsible for fees related to unsolicited CVs from external sources.

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