Lettings Administrator

SAVILLS; Esher; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading real estate firm in Esher is hiring a Lettings Administrator on a permanent basis to manage enquiries and oversee daily operations. This role involves ensuring outstanding customer service and proper marketing of properties. Ideal for candidates who are proactive and have strong administration and customer service skills. The position offers excellent training and development opportunities in a supportive team environment.

Benefits

Career and Professional Development

25-30 Days Annual Leave

Life Assurance

Private Medical Scheme

Virtual GP

Global Mobility Scheme

Rewards Platform

Company Pension Scheme

Enhanced Incremental Annual Leave

Qualifications

• Ability to handle enquiries via phone, email, or in person.
• Experience in administrating office operations.
• Strong customer service skills.

Responsibilities

• Support the office with phone, email, and in-person enquiries.
• Oversee daily operations to ensure properties are marketed correctly.
• Provide outstanding customer service.

Skills

Customer service

General administration

Compliance management

Job description

Role Overview:

This role will support the office by dealing with enquiries via phone, email or in person, general administration and compliance.

Overseeing the day-to‑day operations in the office, you will ensure properties are marketed correctly and that clients and customers receive outstanding customer service.

Lettings Administrator Job Description:

This role is being recruited to provide continuity for an upcoming maternity leave within the team. The position is offered on a permanent basis, with the successful candidate initially based in our Esher office.

After the first 12 months, and in line with business needs, there may be the opportunity – or requirement – to transfer to another local office within a 15-mile radius. Any potential move would be discussed well in advance and fully supported to ensure a smooth transition.

Company Overview:

Savills is a global, market leading real estate powerhouse with over 40,000 people working across 70+ countries and a £2 billion UK turnover. We’re proud to have been named The Times Graduate Employer of Choice for Property for 19 years running and have also received recognition for our commitment to diversity and inclusion, including being a Top Employer for Women and earning the Investors in People Gold accreditation.

In our lettings division, you’ll join close knit, collaborative teams covering everything from residential lettings to client accounts and property management. The culture here is supportive and hands on, with excellent training and mentoring to help you build your skills and take on responsibility quickly. It’s a place where teamwork really shines and your career can thrive.

We encourage you to look at our website to find further information on Savills.

What we offer you:

• Career and Professional Development
• 25-30 Days Annual Leave, depending on grade
• Life Assurance
• Private Medical Scheme
• Virtual GP
• Global Mobility Scheme
• Rewards Platform
• Company Pension Scheme
• Enhanced Incremental Annual Leave

Find out more about Savills offer

This role does not meet the salary criteria for skilled worker visa sponsorship (click link to check exemptions).

To be eligible to apply for this role you must hold your own right to work in the UK. Please take the time to check here that you’re able to make a new application to us now. Our employees act with honesty and integrity so we expect the same from you. We take any attempts to circumvent this policy very seriously.

Recruitment agencies: Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.

Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.