Learning and Visitor Assistant

The Green Estate; Sheffield; On-site; GBP 25,000; Part time

Job summary

A community interest company in Sheffield is seeking a Learning and Visitor Assistant for a one-year fixed-term position. The role involves assisting with school sessions, supporting venue hire, and engaging with visitors. Ideal candidates will have experience working with children and excellent customer-service skills. This position offers an hourly wage of £12.60 and requires variable hours, mainly on Mondays and Sundays. Applications must be submitted before the closing date of January 19, 2026.

Qualifications

• Previous experience of supporting children and young people.
• Experience demonstrating customer-service skills.

Responsibilities

• Assist visitors and school parties in various sessions.
• Support venue hire bookings, including set up and refreshments.
• Share Tudor heritage with primary-age children.
• Provide a warm welcome to visitors as the first point of contact.
• Raise awareness of fundraising programmes.

Skills

Customer-service skills

Confidence in speaking to groups

Job description

Post Title

Learning and Visitor Assistant (One Year Fixed Term with potential to be permanent)

Salary

£12.60 per hour based on FTE on £24,570 per annum

Hours

Variable hours working as and when required, to be mutually agreed. The shifts most required will be Monday-Wednesday and the first Sunday of every month from April to September.

Organisation

The Green Estate Community Interest Company

Responsibilities

• Assist visitors and school parties, leading and assisting in the delivery of a variety of school sessions, public openings on selected Sundays and school holidays, and Monday night talks.
• Support the delivery of weekday venue hire bookings in Manor Oaks House, Studio 3 and the Discovery Centre—setting out the room, handling refreshments and resetting the room for the next booking.
• Share the rich Tudor heritage of the site, inspire primary‑age children as they learn about the stone age and support The Green Estate in its goal to become an Urban Resilience demonstrator.
• Provide a warm welcome to new and current visitors as the first point of contact.
• Raise awareness of fundraising programmes and how a donation can support the upkeep of the historic site.

Qualifications

Previous experience of supporting children and young people.

Experience needed to demonstrate customer‑service skills and confidence in speaking to visitors, school parties and corporate groups.

Closing date

8.00am, Monday 19th January 2026

Application Process

To apply please submit your cover letter and CV to [e-mail]. Please ensure your cover letter explains how you meet the criteria detailed in the Person Specification.

Interviews will be held on Tuesday 27th January 2026, with the start date as soon as possible. The company reserves the right to close this vacancy early if they meet the right candidate, so please do not delay in applying.

An information pack is available on our website: https://greenestate.org.uk/green-estate-job-vacancies/contact.