Leading Digital Agency - Social Media Manager

Pulse Ltd; London; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

Pulse Ltd, a leading Digital Agency in London, seeks a Social Media Manager for a hybrid role. You will curate brand presence on social media, engage with the community, and manage content calendars. This position is ideal for candidates with 2+ years of relevant experience in a fast-paced digital environment.

Qualifications

• 2+ years of experience in Social Media.
• Experience in digital agency preferred.
• Strong copywriting skills.

Responsibilities

• Curate and manage brand social media presence.
• Engage with community and track metrics.
• Manage the social content calendar and publishing.

Skills

Social Media Management

Community Engagement

Content Creation

Trend Analysis

Job description

Our client, a leading, cutting-edge Digital Agency based in London, are looking for a Social Media Manager to join their team on a contract until the end of the year. Working on a global client in the beauty world, duties for this role will include, but are not limited to:

• Curate each brand’s social media presence to stay tuned into tone, trends, and culture
• Leave comments on viral content and creators’ posts with impeccable timing and on-brand voice
• Use real-time search strategies to discover and engage with rising conversations that align with each brand
• Reactively support creator and partner content with comments that drive connection and reach
• Monitor tagged content/stories daily and decide what to reshare — writing captions that maintain tone and maximize relevance
• Own and manage the full social content calendar — from writing captions to publishing scheduled posts with sharp editorial judgment
• Contribute community-informed content ideas during brainstorms with strategists, creators, and editors
• Write short-form copy for bios, story scripts, pinned comments, and video captions
• Approve or give feedback to in-house creators/freelancers, ensuring brand tone and visual consistency are always on point
• Maintain a weekly insights tracker for standout community moments, engagement metrics, and cultural observations
• Present social learnings and trendspotting highlights weekly — helping turn insights into great content
• Monitor competitors and culturally relevant brands for inspiration and benchmarking
• Keep a detailed community management spreadsheet updated weekly — organised, clear, and easy to follow
• Manage basic platform ops and help the team stay platform-fluent
• Partner with PR/legal to flag sensitive comments or trending topics that need a second look
• Identify potential creators through comment sections, tags, and social listening
• Assist in writing reactive or response templates for FAQs, viral moments, and recurring DMs

This role would suit someone with 2+ years Social Media experience who is looking to join a forward-thinking Digital Agency who welcome insights to help the Agency grow and thrive! This role is a hybrid role based in the office at least one day a week.

We exclusively represent many of London’s leading creative and media companies. If you would like to register as a candidate, please call us or email CV [e-mail]

"Joining Pulse has been my best career move to date. I set my sights high and, not to be daunted, the team at pulse did everything in their power to help my (somewhat ‘overambitious’) dream become a reality. Thanks to their dedication to my cause and their unwavering support, I have landed my dream job at Saatchi & Saatchi and couldn't be happier. I couldn't have done it without them and would like to take this opportunity to thank all of the team for all their help in getting me here.."

Bonnie O'Hara