Lead Veterinary Receptionist - Team Leader & Client Care

Linnaeus; England; On-site; GBP 34,000; Full time

Job summary

A leading veterinary firm in Rutland seeks an experienced Lead Receptionist to inspire and lead a team, ensuring excellent client care. The role includes managing team dynamics, providing exceptional service, and administrative duties. Applicants should possess strong leadership, communication, and customer service skills, with a supportive work environment provided for personal development. This is a full-time position with weekend rota participation. Attractive perks include generous leave, life assurance, and training opportunities.

Benefits

5 weeks pro rata annual leave

Life assurance 4 × salary

Pension Scheme with employer contributions

Enhanced Sick Pay

Generous staff discounts for pets

Cycle to Work Scheme

Headspace membership

Reduced Gym Membership

Qualifications

• Experience in a client care environment.
• Strong leadership skills to support and engage the team.
• Ability to deliver excellent communication and interpersonal skills.

Responsibilities

• Lead and motivate the team within the practice.
• Provide exceptional customer service to clients.
• Manage rotas and administrative duties.

Skills

Leadership skills

Communication skills

Customer service

Interpersonal skills

Job description

A leading veterinary firm in Rutland seeks an experienced Lead Receptionist to inspire and lead a team, ensuring excellent client care. The role includes managing team dynamics, providing exceptional service, and administrative duties. Applicants should possess strong leadership, communication, and customer service skills, with a supportive work environment provided for personal development. This is a full-time position with weekend rota participation. Attractive perks include generous leave, life assurance, and training opportunities.