Lead Technician - Industrial Refrigeration

Johnson Controls; Bellshill; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading technology company in Scotland seeks an experienced IREF Lead Technician to diagnose and repair industrial refrigeration systems. The role involves maintaining customer relationships, providing technical coaching, and ensuring efficient operations. Candidates must hold relevant qualifications, including ammonia certification, and have experience with HFC and ammonia systems. This position offers a competitive salary, benefits, and career development opportunities.

Benefits

Competitive salary

Overtime paid at premium rates

25 days paid holidays plus Bank Holidays

Comprehensive benefits package

Training opportunities

Career development programs

Qualifications

• Relevant qualifications in the specific trade (e.g. BAS/BNS, HVAC, Refrigeration).
• Ammonia certification is essential.
• Experience in working with HFC, Ammonia & Co2 systems.

Responsibilities

• Lead diagnosis and repairs of system malfunctions.
• Maintain positive customer relationships.
• Provide technical coaching to less experienced service team members.

Skills

Complex product knowledge

Advanced system knowledge in Industrial Refrigeration

Experience with HFC systems

Experience with Ammonia systems

Experience with Co2 systems

Technical coaching

Education

Relevant qualifications in HVAC or Refrigeration

Ammonia certification

Job description

Overview

Johnson Controls is a global diversified technology and industrial leader serving customers in over 150 countries. Our Industrial Refrigeration (IREF) division delivers project solutions, maintenance & service solutions that support our customers manufacturing, cold storage and R&D testing requirements. We are the OEM for SABROE, Frick Compressors & York products with trained engineers located nationally providing project solutions along with planned, preventative & reactive works to our target markets being meat, poultry, food manufacturing, beverage, cold storage, general manufacturing, leisure, pharmaceutical & automotive industries.

What we offer

• Competitive salary, and overtime paid at premium pay rates.
• Stand by allowance, call outs, travel paid on top of basic salary.
• Service vehicle, Mobile phone, tablet, PPE and any specialist equipment provided.
• 25 days paid holidays plus Bank Holidays
• Holiday Purchase Scheme
• Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products.
• Training opportunities with outstanding resources available.
• Career development through various career ladders programs.
• Dedication to safety through our Zero Harm policy.
• Access to business resource groups.

What you will do

We are looking for a competent IREF Lead Technician, who can lead diagnosis and repairs systems malfunctions, requiring specific technical knowledge and relevant qualifications as well as an understanding on time and equipment requirements. You will act as a subject expert, keeping customer informed on the nature of service provided, outstanding issues, recommends system enhancement/upgrade and provide the customer with advice / training in system operations as required.

Your role as a Lead Technician is to maintain positive customer relationships, ensuring pro-active feedback, documentation of the customer's equipment and systems status / work completed. You may provide technical coaching to less experienced service team members as well as coordinate on site work activity for highly complex and multi person jobs. May include overlooking activities of subcontractors. The role is based in Scotland, predominantly within Glasgow region.

What we look for

• Relevant qualifications in the specific trade (e.g. BAS/BNS, HVAC, Refrigeration)
• Complex product knowledge and advanced system knowledge within Industrial Refrigeration
• Ammonia certification is essential
• Driving Licence
• Experience in working with HFC, Ammonia & Co2 systems
• Experience with major manufacturers such as SABROE, Frick, York, Bitzer, Howden
• Experience with DX, pumped, flooded, multistage systems