Lead Support Coordinator

Home Group; Torquay; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading support services organization in Torquay is seeking a Lead Support Coordinator to help customers with complex needs develop their life skills. This permanent part-time role offers flexible hours and the opportunity to work in a caring environment dedicated to improving lives. Ideal candidates will have experience in person-centered support planning and managing customer referrals. We offer competitive pay and benefits including 34 days leave pro-rata and a supportive team atmosphere.

Benefits

34 days leave pro-rated (including bank holidays)

Paid time off for volunteering

Matching pension contributions up to 7%

Health cash plan covering dental and optical

Excellent training and career development

Supermarket discounts and travel expenses

Qualifications

• Experience creating person-centred support plans and assessing customer referrals.
• Ability to work on your own initiative and remain calm under pressure.

Responsibilities

• Creating support plans and coordinating a small team of Support Workers.
• Supporting customers with daily living activities and independent accommodation.
• Carrying out risk assessments and regular reviews.

Skills

Time Management

Developmental Disabilities Experience

Intake Experience

Mediation Experience

Microsoft Outlook

Customer Support

Case Management

Medical Terminology

Alternative dispute resolution

Child Protective Services

Social Work

Word Processing

Job description

Lead Support Coordinator

Torquay Devon.

Permanent part time (20 hpw) rota working.

Pay 13.21 per hour (25838 per annum pro rata)

Home a place where you belong

Want to be part of a team that really cares and empowers you to help change a customers life for the better As our Lead Support Worker youll be at the heart of supporting our customers who have complex needs to develop their skills to live more independently in the make a big difference each day as you help our customers achieve their hopes and we know!

Whats in it for you

34 days leave pro-rated (including bank holidays and a me day)

Paid time off for volunteering

MatchingPension contributions (up to 7% with life assurance of 3x Basic Salary)

Save up to 1140 yearly with our health cash plan covering dental optical and therapies

Career path with development and an excellent training package

Excellent benefits and rewards including supermarket discounts and travel expenses

Colleagues really matter to us thats why were the10

th

Best place in the UK for Wellbeing.

Typical day as a Lead Support Worker (known by us as Coordinator)

Creating support plans with your customers and coordinating our small team of Support Workers working to the plans.

Supporting customers with daily living activities such as making meals shopping budgeting maintaining their tenancy and moving onto independent accommodation if they are able.

Carrying out risk assessments support planning goal setting and regular reviews.

Cuppas chats and catch ups. Theres no rushing from one customer to the next here! Plenty of time to collaborate with colleagues too.

Youll go home every day knowing that you have helped change our customers lives for the better here working for one of the Top Ten Great Places to Work in the UK!

You bring

Passion to support our customers to live their best life working collaboratively with an eye for detail.

Experience of creating person-centred support plans and supporting colleagues in working to work to the plans.

Experience of coordinating and assessing customer referrals.

The ability to workon your own initiative remaincalm under pressure and havea resilient approach

We are not able to offer sponsorship for this role.

Our team

Youll join Paul and our amazing Shiphay team. We are super passionate about what we do! Were really proud of the continuing development & the recovery that our amazing customers have achieved & continue to achieve. Were an extremely supportive group of unique individuals who have our own quirks which when blended together make for an amazing team encouraging our amazing customers to achieve their aspirations & goals.

Job details

Flexible working hours (were open to agreeing a work pattern with you)

Where were flexible with you we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.

We work on a 4 - week rolling rota ensuring that you can plan a healthy work / life balance spending quality time with your loved ones.

Able to use technology for creating and updating support plans complete online learning and to collaborate with colleagues.

Youll need an Enhanced DBS check done and we pay for that.

Find out more

Click APPLY NOW to see our Support Coordinator Job Description find out aboutus and for help to apply . S ometimes we close a job early so dont delay or you might miss out.

Finally do let us know if theres anything we can do to help you shine in our process by making reasonable adjustments at .

South West Supported Portfolio 2

Required Experience :

IC

Key Skills

• Time Management
• Developmental Disabilities Experience
• Intake Experience
• Mediation Experience
• Microsoft Outlook
• Customer Support
• Case Management
• Medical Terminology
• Alternative dispute resolution
• Child Protective Services
• Social Work
• Word Processing

Employment Type : Hourly

Experience : years

Vacancy : 1