Lead Service Technician

ACS Performance; Southampton; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading survival technology provider in Southampton seeks a Lead Service Technician to manage servicing of marine safety equipment. This hands-on role involves technical service delivery and leadership responsibilities. Ideal for someone with proven experience in marine equipment and a desire to make a career impact within a respected company.

Qualifications

• Proven experience in servicing marine safety equipment.
• Leadership or team lead experience.
• Valid driving licence required.
• Willingness to obtain rope access certification.

Responsibilities

• Service, inspect, and test life-saving marine equipment.
• Carry out repairs and maintenance per safety protocols.
• Complete reports on tests/inspections.
• Diagnose faults and perform emergency maintenance.
• Lead daily task allocation.

Skills

Servicing technical equipment

Leadership in a technical environment

Attention to detail

Communication skills

Flexibility for travel

Job description

Lead Service Technician - Southampton (Service-Based)

We're partnering with the world's largest survival technology provider to recruit a Lead Service Technician for their Southampton operations. This is a hands-on role that combines technical service delivery with leadership responsibilities. You'll work on life-saving marine equipment and help lead a small, skilled team - playing a key role in safety, quality, and operational excellence.

Perfect for an experienced technician ready to step up or an established team leader looking for a new challenge in a globally respected company.

Key Responsibilities

• Service, inspect, test, and repack life-saving marine equipment (e.g., liferafts, first aid kits)
• Carry out repairs, maintenance, and equipment installations per safety protocols
• Complete reports on tests/inspections and manage stock via stores requisition
• Diagnose faults, perform emergency and preventive maintenance
• Support new/complex equipment testing within scope of expertise
• Lead daily task allocation and assist with site opening/closing procedures
• Coach and mentor technicians; support training and assessments
• Collaborate on monthly schedules and resource planning

Ideal Candidate Profile

• Proven experience in servicing technical or marine safety equipment (liferafts ideal)
• Leadership or team lead experience in a hands-on service/technical environment
• Excellent attention to detail with strong communication skills
• Valid driving licence and flexible for occasional travel
• Willing to obtain rope access certification if not already held
• Motivated, reliable, and able to work both independently and as part of a team

This is more than just a job - it's a career move with purpose, growth, and the opportunity to make a real difference.

ACS are recruiting for a Lead Service Technician. If you feel that you have the skills and experience required in this advertisement to be a Lead Service Technician submit your CV including an outline of your experience as a Lead Service Technician. It is always a good idea to include a covering letter outlining your experience as a Lead Service Technician with your application as this will enhance your chances of selection and improve your prospects of landing the Lead Service Technician role you desire.