Lead Quality Engineer

Bosch Rexroth; Birmingham; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading engineering firm in Birmingham is seeking a Quality Assurance Engineer to manage customer claims and ensure serial production quality assurance. The ideal candidate will have a degree in Mechanical, Metallurgical or Materials Engineering, experience in engineering and quality assurance, and strong problem-solving skills. This role requires effective communication with stakeholders and the ability to work as part of an international team. This position does not sponsor international workers, and applicants must demonstrate their right to work in the UK.

Qualifications

• Experience in engineering, quality assurance and manufacturing processes.
• Be structured, systematic, and a good collaborator.
• Ability to work as part of an international team.

Responsibilities

• Communicate with end-customer and internal stakeholders about quality issues.
• Handle internal and external customer claims.
• Lead external claims and internal quality management team.
• Support manufacturing in handling internal technical failures.

Skills

Quality management system

Problem-solving tools

Leadership skills

Collaboration

Communication skills

Education

Degree in Mechanical, Metallurgical & Materials Engineering

Tools

8D

Ishikawa

5 Why analysis

Job description

Company Description

HydraForce, operating from our purpose‑built facility in Birmingham, UK, is a global designer and manufacturer of motion control systems and the world’s leading manufacturer of hydraulic cartridge valves and custom hydraulic integrated circuits, as well as electronic controls for a variety of off‑highway industries.

Bosch Rexroth and HydraForce bring together two world‑class leaders in hydraulic motion control. By combining our strengths, we've broadened our hydraulics offering to deliver the world's highest quality hydraulic control solutions to more OEMs across the globe. Together, we are expanding the possibilities of hydraulic control technology to provide innovative and reliable solutions.

Job Description

• Communicate with end‑customer, service and internal stakeholders in case of any claim or quality notification
• Coordinate and handle of internal and external customer claims within Birmingham Plant
• Ensure serial production quality assurance activities such as internal process release, part and process approval procedure, engineering changes, concession, product audit and lessons learned activities
• Lead external claims and internal quality management team, MRB‑IDC and tollgate teams
• Take role in problem solving team and / or lead problem solving team in case of any customer complaint and / or internal quality problem
• Support manufacturing in handling of internal technical failures
• Support manufacturing for any quality related topics by participating Q‑Table meeting and performing Q-oriented process confirmation
• Take role as product quality responsible in project team of any projects such as relocation, insourcing, outsourcing, new product and other
• Perform process audit and follow up status of actions (as lead / co‑process auditor)

Qualifications

• Degree in Mechanical, Metallurgical & Materials Engineering or relevant engineering
• Experience in engineering, quality assurance and manufacturing processes
• Have knowledge of quality management system, quality assurance tools and methods such as measurement techniques, capability analysis of measurement systems, problem‑solving tools e.g. 8D, Ishikawa, 5 Why analysis and so on
• Leadership skills in team leading
• Be structured and systematic and good at collaboration, have good communication skills both in internal and external business environment
• Have a solid basis of technical knowledge in manufacturing and / or engineering
• Have ability to work as a part of an international team

Additional Information

You will be required to evidence your right to work in the UK, as we are unable to sponsor the employment of international workers in this role. International applicants would not be provided with a Skilled Worker visa for this role and will only be able to take up this role if they can demonstrate an alternative right to work in the UK.