Lead Product Manager, Acquiring

Monzo; City Of London; Hybrid; GBP 125,000 - 145,000; Full time

Job summary

A leading fintech company in London is seeking a Lead Product Manager to drive new payment solutions for business customers. You'll work cross-functionally to define and deliver a product strategy aimed at enhancing customer payment experiences. The ideal candidate has a strong track record in product management and a creative mindset to solve complex challenges. This role offers a salary of £125,000–£145,000 plus stock options and benefits, with a hybrid working model available.

Benefits

Stock options

Flexible working hours

Annual learning budget of £1,000

Visa sponsorship

Relocation assistance

Qualifications

• Must be a seasoned product manager with experience in fast-growing companies.
• Track record of leading products that drive value.
• Capable of breaking down complex problems systematically.

Responsibilities

• Lead cross-functional teams to define and deliver new products.
• Build product strategy, value propositions, and user experiences.
• Drive new product from concept to launch.

Skills

Experience shipping world-class products

Leading card or payments products

Problem-solving with data insights

Creative thinking

Collaborating with diverse teams

Storytelling and motivation

Intellectual honesty about performance

Fast learning and curiosity

Job description

About Monzo

We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ️

Hear from our UK team about what it's like working at Monzo

London or Remote in the UK | £125,000-£145,000 plus stock options & Benefits | Product at Monzo | Hear from the team

About Payments

The Payments Collective helps to make Monzo's global ambitions a reality, enabling revenue and customer growth with a resilient, self-serve banking platform and drives all of the payments in Monzo - whether customer pay by card, bank transfer, in the UK or abroad. The Payments Collective works hand-in-glove with our Retail and Business Banking Collectives to deliver delightful and reliable payments.

What you’ll be working on

We’re now looking to better help our business customers to get paid by cards in their shops, restaurants, etc.

As a Lead Product Manager for Acquiring, you’ll lead one or more cross-functional teams to define and deliver this new product that helps our small business customers make the most of Monzo. You’ll help build the product strategy, value propositions, payments capabilities, user experiences, and support structure needed to help businesses get paid and their customers to have a delightful card payments experience. It’s a new product that we’re planning to launch, so you’ll be driving it from nothing to launch and then growing it.

You should apply if

• You are a seasoned product manager, and have experience shipping world-class products from 0 to launch at a fast growing company.
• You have a track record of leading card or payments products for business customers that drive significant value for customers and the company.
• You can systematically break down and solve complex problems, leveraging data, customer insights and creativity to set an ambitious long term vision and deliver tangible outcomes iteratively.
• You have good judgement, and have a track record of making good decisions in complex situations where there’s often no “right answer”.
• Are creative, have the urge to make the status quo better, full of creative ideas and capable of teasing out novel ideas and solutions from your team as well.
• You're data-driven, and have a track record of collaborating with machine learning experts or data scientists to define key metrics, run experiments, and deliver business impact.
• You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, marketing, legal and compliance - to get stuff done.
• You’re a great storyteller, who is able to motivate, energise and inspire people towards a common goal.
• You’re passionate about building value for customers and not just achieving business results, and are excited about our mission at Monzo.
• You’re intellectually honest about your work's performance, relying on data to measure your success and continually striving for improvement.
• You’re a fast learner, humble and curious, and enjoy learning every day and sharing your knowledge and experience.

The interview process

Our interview process usually involves 3 main stages:

• Recruiter Call
• Initial Call with Hiring Manager
• Final Loop, consisting of x3 hour long interviews to assess Project Walkthrough, Case Study and Leadership.

Our average process takes around 4-6 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on [e-mail]

What’s in it for you

£125,000-£145,000 plus stock options & benefits

We can help you relocate to the UK

We can sponsor visas.

This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc - at least monthly - meetings in London).

We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

Learning budget of £1,000 a year for books, training courses and conferences

And much more, see our full list of benefits here

#LI-REMOTE #LI-AC2

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage