Lead Manager - Lambeth Street Engagement Team and Integrated Health Network

Thames Reach; City Of London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading outreach organization in London is seeking a Lead Manager for the Lambeth Street Engagement Team. The role involves managing a team, delivering assertive street work, and ensuring service effectiveness. Ideal candidates have experience with vulnerable adults and strong organizational skills. The organization is recognized for its commitment to employee development and diversity.

Benefits

Generous holiday allowance - 29 days plus 8 public holidays

Pension contribution of 6.5%

Wellbeing support

Life assurance - four times your salary

Qualifications

• Commitment to providing a high standard of service.
• Experience working with rough sleepers or vulnerable adults.
• Ability to complete tasks promptly and efficiently.

Responsibilities

• Manage a team delivering assertive street work across the locality.
• Monitor and report service effectiveness to funders.
• Develop staff through support and supervisions.

Skills

Excellent organisation and time management

Good communication skills

Understanding rough sleepers' needs

Public speaking

Job description

Overview

We are looking for a Lead Manager to join the Lambeth Street Engagement Team and Integrated Health Network team.

The Thames Reach Outreach teams operate across London and help those who are rough sleeping to find routes away from the street. The teams respond rapidly and work flexibly to reach people. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those offering immigration support.

We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.

Responsibilities

• Manage a team delivering assertive street work and hot spot visits across the locality area, and working with the Integrated Health Network within Lambeth hostels and hubs, to contribute to the improvement of the general health and wellbeing of service users
• Have an understanding of the needs and challenges of managing a service for people who are caught up in a chaotic street lifestyle due to drug and alcohol misuse as they move from addiction towards stabilisation and recovery
• Be confident in presenting information and representing the organisation in multi-agency meetings
• Demonstrate the effectiveness of the service by monitoring and reporting to funders, identifying trends and developing issues
• Develop staff through support and supervisions to achieve the aims of the service in line with best practice
• Build and foster close working relationships with a range of partners, including commissioners, council employees, support agencies and enforcement teams

Qualifications and Experience

• A strong commitment to providing a high standard of service
• Experience of understanding and working with rough sleepers or vulnerable adults and supporting them to access services
• Excellent organisation and time management skills in order to remain strongly outcome focused, with the ability to complete tasks promptly and efficiently
• Good communication skills and confidence in public speaking when representing Thames Reach externally
• A mature and thoughtful approach to equal opportunities and diversity in service provision, Disability Confident

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

About Thames Reach

Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.

Is our mission easy? No, but we never give up on people. Last year we helped more than 15,000 people.

Is our work rewarding? Yes, in every sense. We\'re listed as one of the top 100 Best Workplaces in the UK. There\'s no better place to develop or transfer your skills and build a fulfilling career.

Benefits

• Thames Reach is listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
• Generous holiday allowance - 29 days per year plus 8 public holidays (pro rata).
• Pension - we contribute 6.5% to your pension when you contribute 1.5%.
• Excellent development opportunities - career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
• Wellbeing support - our 24/7 employee assistance programme and opportunities for TOIL.
• Life assurance - four times your annual salary and critical illness cover.
• Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.