Land Rights & Consents Junior Support Officer

SP Electricity North West; Carlisle; On-site; GBP 20,000 - 25,000; Full time

Job summary

A utilities company is seeking a Junior Support Officer in Carlisle to assist with administrative tasks in the Land Rights team. Responsibilities include responding to enquiries, setting up jobs in the Case Management System, and liaising with stakeholders. Ideal candidates will have GCSE qualifications and relevant administrative skills. The role offers a range of benefits, including a bonus scheme and professional development opportunities.

Benefits

Annual bonus scheme

25 days annual leave

Private healthcare

Employee rewards portal

Market-leading pension scheme

Employee assistance programme

Qualifications

• Good administrative and analytical skills.
• Working knowledge of the electricity industry is desirable.
• Previous experience using Land Registry is an advantage.

Responsibilities

• Respond to and record general enquiries via telephone, mail, and email.
• Set up jobs in the Case Management System and assign to the relevant officer.
• Liaise with Grantors, their land agents, and solicitors.

Skills

Good administrative skills

Analytical skills

Education

GCSE’s in Maths and English grade A*-C or level 4-9 or equivalent

Tools

SAP or equivalent financial systems

MS Office

Job description

Overview

We’re champions of the North West and we’re proud that it’s our electricity network that connects communities and helps keep the electricity flowing every minute of every day, from when you wake up to when you fall asleep and all the hours in between.

A key part of the UK’s journey to net zero carbon is the revolution of our electricity industry to enable clean, green economic growth. As the North West’s electricity network operator, it’s our responsibility to lead the way, help the region decarbonise and pave the way for the growth of renewable energy and a sustainable energy future for all.

We’re proud that in December 2024 we were named Utility of the Year by Utility Week magazine who said we punched above our weight and used innovation to solve some of the industry’s most difficult challenges. Come and be part of our team and make a difference.

Together we have the energy to transform our communities. We are switched on. We are adaptable. We take pride.

The Land Rights team has an 18 month FTC opportunity for a Junior Support Officer in Kendal or Carlisle.

About The Opportunity

The Land Rights & Consents section is responsible for the acquisition of all land rights, including (but not limited to) all necessary statutory, planning and environmental consents necessary for the development, maintenance and protection of the electricity distribution system on private land, involving overhead lines, underground cables and substations.

The Junior Support Officer role is required to assist the Land Rights and Consents team and the wider business when data pertaining to land rights is required. The role holder will be responsible for the general administrative requirements of the team such as setting up jobs for the Land Rights Officers, scanning, copying, emailing, filing documents, dealing with general enquiries and all other tasks essential to supporting the team.

Responsibilities

• Respond to and record general enquiries received via telephone, mail and email.
• Set up jobs in our Case Management System and assign to the relevant officer/surveyor.
• Liaise directly with Grantors, their land agents and solicitors
• Liaise directly with other internal departments
• Title research for operational property.
• Recording of new applications for street closures and objecting where required – liaising with any internal or external parties this may affect.
• Investigating returned and stale cheques.
• Data entry

Who We Are Looking For

• GCSE’s in Maths and English grade A*-C or level 4-9 or equivalent
• Working Knowledge of the electricity industry (Desirable)
• Knowledge of the wider area an advantage (Preston to Carlisle)
• Previous experience in using Land Registry an advantage
• Good administrative and analytical skills.
• Knowledge of SAP or equivalent financial systems (Desirable).
• Demonstrable IT skills especially with MS.

What We’re Offering

• An annual bonus scheme
• 25 days annual leave increasing with length of service
• Private Healthcare
• An employee rewards portal offering discounts on several well-known brands
• A market-leading contributory pension scheme
• Employee assistance programme
• Opportunity for professional development through our L&D function.

Our people are important to us and we’re passionate about creating a great place to work where we can all be ourselves, reach our full potential and build long lasting careers. We’re striving to increase diversity of thought and talent in our people and to recruit highly skilled workforce that’s representative of the communities we serve. For us, embracing our differences is what makes us stronger.

Should you require any additional support with your application, or any adjustments please contact our Recruitment team at [e-mail] or on 0845 366 0092 (option 2)

Any offer made will remain conditional until pre-employment checks are complete to a level deemed satisfactory by Electricity North West. Due to the of this role, the following pre-employment checks will be required; references from previous employers, Disclosure and Barring Service (DBS)BS7858 checks) and a Drug & Alcohol test.

We reserve the right to close this vacancy early.

We don’t accept speculative CVs from agencies. Any received we will assert ownership of the candidate and no fee will be payable