Laboratory Operations Manager

Beautiful Recruitment; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment firm is seeking a Laboratory Operations Manager for a state-of-the-art R&D facility in Southampton. The successful candidate will lead a team, manage laboratory operations, and drive innovation through operational efficiency and performance management. With a minimum of 5 years in a similar role and a Bachelor's degree in a related field, you will ensure excellent service delivery in a high-performance work environment.

Qualifications

• Minimum of 5 years managing a Laboratory or Laboratory Services Company.
• Experience leading a team of Laboratory Equipment Service Engineers.
• Proven experience in Analytical Equipment Service and Laboratory Asset Maintenance.

Responsibilities

• Lead a team of laboratory equipment service engineers, fostering collaboration.
• Manage third party service agreements for lab equipment maintenance.
• Drive operational control through metrics and KPI management.

Skills

Leadership skills

Team development

Analytical Equipment Service

Laboratory Asset Maintenance

Operational Innovation

Education

Bachelor's degree in Quality, Business, Engineering, Chemistry or equivalent

Tools

SAP

Excel

Job description

Overview

Laboratory Operations Manager

Site Based Southampton

Full time, Permanent role

€excellent salary and benefits

We are hiring for a Laboratory Operations Manager for a state of the art GBP30million R&D facility in Southampton. This site undertakes world class science, with over four hundred highly specialised engineers and scientists working across nine technical spaces and labs. This R&D Innovation centre will support cutting edge research and product development efforts for their Global R&D Team to turn into products for the betterment of its consumers and their wellbeing.

What You'll Do

• Lead a diverse team of laboratory equipment service engineers, laboratory equipment calibration technicians, helpdesk and technical staff at the Southampton site, fostering a collaborative and high-performance work environment.
• Deliver lab equipment service engineering support through the site based engineering team reporting directly in to you.
• Manage third party service agreements and host vendor service engineers on site to undertake warranty maintenance to lab equipment
• Drive operational control through metrics and KPI management, including customer satisfaction and service delivery performance
• Be customer facing, working with the site based Laboratory Managers to deliver excellent engineering services on site.
• Inspire and develop team performance through recruitment, coaching, mentoring, and recognition, ensuring a skilled workforce at the Southampton site.
• Utilise SAP and other CRM tools for asset management and operational efficiency
• Implement and manage continuous improvement initiatives and innovation projects focused on enhancing the efficiency and effectiveness of Southampton site operations.

What You'll Need

• Ability to commute/ work in Southampton on site Monday Friday daily is essential.
• Minimum of 5 years of experience managing a Laboratory as a Laboratory Manager or having worked for a Laboratory Services/ Lab FM Company as a Laboratory Operations Manager, managing onsite service engineers, maintenance engineers, maintenance technicians of equipment in a regulated laboratory, pharmaceutical or similar environment.
• You will have been a Laboratory Manager, Laboratory Equipment Service Manager, Laboratory Engineering Operations Manager, Life Science Facilities Manager or equivalent with responsibility for a team of Laboratory Equipment Service Engineers, Calibration Engineers, Service Technicians or Calibration Engineers reporting into you where you have to co-ordinate the scheduling of PPM works to customer satisfaction and manage the team successfully.
• Bachelor s degree in a related field (e.g. Quality, Business, Engineering, Chemistry or equivalent).
• Proven Experience In Analytical Equipment Service/Laboratory Asset Maintenance/ Manufacturing or Laboratory Equipment Engineering Operations Management With Strong Leadership Skills.
• Strong team development, performance management and employee engagement skills to motivate the team and drive performance excellence
• Knowledge of working to GLP on a pharmaceutical, biotech, analytical chemistry, or medical device/similar R&D site. Other industries will be considered so long as you have managed the Laboratory Operations in an R&D setting
• Experience with SAP or other similar CRM systems and good working knowledge of Excel.
• Ability to work to budgets and ensure that the laboratory equipment maintenance is brought in on budget.
• Ability to lead change management programs and drive operational innovation tailored to the Southampton site.