Laboratory Instrumentation Specialist (Field-Based)

Cypartners; Remote; GBP 30,000 - 45,000; Full time

Job summary

A leading life science organisation in the Cambridge region is seeking a Laboratory Instrumentation Specialist to support laboratory equipment installation and maintenance. This field-based role values technical confidence and offers training in equipment troubleshooting. Ideal candidates have an HNC in a relevant discipline and experience in a laboratory setting. You will liaise with customers to provide effective solutions and technical support, with a focus on continuous improvement and professional growth.

Benefits

Full technical training

Structured onboarding

Long-term progression opportunities

Qualifications

• Experience working in a laboratory environment or engineering setting.
• Hands-on experience with laboratory equipment maintenance.
• Willingness to travel regionally for field-based work.

Responsibilities

• Support installation and commissioning of laboratory instrumentation.
• Carry out planned servicing and preventative maintenance.
• Diagnose and resolve equipment issues logically.
• Support validation and calibration activities.
• Provide training and support to laboratory users.

Skills

Experience with laboratory instrumentation

Technical support experience

Problem-solving mindset

Strong communication skills

Customer-focused approach

Education

HNC in Engineering or Scientific discipline

Job description

Laboratory Instrumentation Specialist (Field-Based)

Cambridge Region

Ready to take your laboratory or technical career beyond the bench? CY Partners is supporting a leading life science organisation in the search for a Laboratory Instrumentation Specialist who enjoys working with scientific equipment, solving technical problems and supporting customers in real-world lab environments.

This is an excellent opportunity for someone with a strong laboratory or technical background who wants greater variety, autonomy and exposure to cutting‑edge life science instrumentation without needing prior field service experience.

The Role

As a Laboratory Instrumentation Specialist, you’ll play a key role in supporting scientists by ensuring laboratory equipment is installed correctly, maintained to a high standard and performing reliably.

This is a field‑based, customer‑facing position where no two days are the same and where your technical curiosity and practical mindset will be highly valued.

You’ll be involved in:

• Installation & Commissioning: Supporting the installation and commissioning of laboratory instrumentation, primarily water purification systems, across customer sites.
• Maintenance & Servicing: Carrying out planned servicing and preventative maintenance to maximise system uptime and reliability.
• Technical Troubleshooting: Diagnosing and resolving equipment issues using a logical, hands‑on approach — with full training provided.
• Validation & Calibration: Supporting validation and calibration activities to ensure systems meet regulatory and customer requirements.
• Customer Support & Training: Working directly with laboratory users, providing clear guidance, basic training and ongoing technical support.
• Regional Travel: A field‑based role covering the Cambridge area, offering autonomy, variety and daily interaction with customers.

About You

You don’t need to have been a Field Service Engineer before. What matters most is your technical confidence and experience with laboratory equipment.

You’re likely to be a good fit if you have:

• An HNC (or equivalent) in an Engineering or Scientific discipline.
• Experience working in a laboratory environment, technical support role or engineering setting.
• Hands‑on experience with laboratory instrumentation, equipment maintenance or troubleshooting.
• A practical, problem‑solving mindset with attention to detail.
• Strong communication skills and a genuine customer‑focused approach.
• The ability to work independently while remaining part of a wider team.
• Willingness to travel regionally as part of a field‑based role.

Desirable (but not essential):

• Previous field based or service experience.
• Familiarity with validation, calibration or regulated lab environments.

Additional Requirements

• Based within 30 minutes of Cambridge
• Full UK driving licence
• Full right to work in the UK (sponsorship not available)
• Comfortable using CRM systems to log activity and identify opportunities for consumables, accessories or service support

What’s on Offer

You’ll be joining a company that genuinely values development, learning and long‑term progression. Full technical training and structured onboarding will be provided, making this an ideal move for someone looking to step into a more autonomous, customer‑facing technical role.

If you enjoy working with scientific equipment, supporting laboratory teams and solving practical problems, this role offers a clear and rewarding next step.

CY Partners is acting as an Employment Agency in connection with this vacancy.