Laboratory Information Systems Director

CBRE; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading facilities management company is seeking a Laboratory Information Systems Director to oversee day-to-day operations in a regulated lab environment. This permanent role requires a minimum of 8 years experience in the pharmaceutical industry, along with strong skills in regulatory compliance and financial analysis. The ideal candidate will manage performance metrics, report on quality and customer satisfaction, and ensure compliance with all applicable regulations. This position is located in Greater London and offers competitive compensation.

Qualifications

• Minimum of 8 years related experience managing in regulated laboratory and/or manufacturing pharmaceutical environments.
• Knowledge of pharmaceutical, biotech, and medical device industry products and services.
• Requires expert level analytical and quantitative skills.

Responsibilities

• Manage day-to-day services for Pharma Services and ensure compliance with regulations.
• Review financial expenditures for tools and materials.
• Track performance metrics and report on quality and customer satisfaction.

Skills

Regulatory compliance

Analytical instrument maintenance

Financial analysis

Effective presentations

Project management

Problem-solving

Education

Bachelor’s degree in business, engineering or chemistry

Master’s degree preferred

Job description

Laboratory Information Systems Director

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management to serve commercial real estate needs of its clients worldwide. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography. We are currently recruiting for Laboratory Information Systems Director to join our team on a permanent basis.

Essential Duties and Responsibilities

• Manages, directs, and schedules day‑to‑day and long‑range activities for a defined Pharma Services scope and ensures that all programs and procedures of the Pharma Services staff are being properly implemented.
• Reviews all work to ensure compliance with performance, safety, statutory, and regulatory requirements, as well as with all company policies, standards, and procedures.
• Supports the development and administration of the Pharma Services budget. Reviews and approves all expenditures for tools, equipment, supplies, materials, and additional contract requirements.
• Processes performance metrics; tracks, analyzes, and reports performance in terms of quality, safety, cost, and customer satisfaction. Takes corrective action to bring about required change and ensures contract requirements have been executed at a level above the specified standards.
• Manages contractor specifications, problems/issues, performance, and administration.
• Ensures supply of spare parts and consumables for in‑scope Pharma Services.
• Manages the day‑to‑day Pharma Services operations, ensuring all Pharma Services are provided in a cost‑effective, safe, timely, and compliant manner in accordance with the approved budget and the contractual obligations specified by the customer’s.
• Maintains regular interaction with the client management and end‑users to ensure open communication. Maintains an understanding of the on‑going needs of end‑users at each client site and communicates the business needs to management.
• Optimizes the use of technology infrastructure to support service delivery and strategy. Identifies, tests, and implements ‘leading edge’ technology.
• Performs other duties as assigned.

Experience Required

• Bachelor’s degree in business, engineering or chemistry. Master’s degree preferred. Minimum of 8 years related experience managing in regulated laboratory and/or manufacturing pharmaceutical environments.
• Knowledge of pharmaceutical, biotech, and medical device industry products and services. Knowledge of analytical instrument maintenance and/or laboratory technical services.
• Previous supervisory experience.
• Must have appropriate license or certification where required by law.
• Ability to comprehend, analyze, and interpret the most complex business documents.
• Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style.
• Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups.
• Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.
• Requires in‑depth knowledge of financial terms and principles.
• Reviews complex financial/business analysis and reports prepared by subordinates.
• Ability to analyze the most complex business/financial data and develop innovative solutions.
• Ability to solve advanced problems and deal with a variety of options in complex situations.
• Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix‑based multi‑industry sales environment.
• Draws upon the analysis of others and makes recommendations that have a direct impact on the company.
• Ability to work well under pressure with a proactive approach to unusual occurrences. Requires good organizational skills, attention to detail and an openness to new ideas and procedures.

CBRE, Inc. is an Equal Opportunity and affirmative action Employer (Women/Minorities/Persons with Disabilities/US Veterans)