Our Client ( Global Home Appliance Manufacturer) based in Weybridge is looking for a (Korean Speaking) Service Business Analyst who will play a key role in maintaining the cost and business performance reports for their respective business.
Key Responsibilities
- Weekly / Monthly Service KPIs updates and monitoring and Business Review Report updates
- Communication with EU SVC, HQ and other areas of business as required
- Moving plan & Business Plan (Monthly / Quarterly / Yearly)
- Taking responsibility for various elements of the SVC Cost Controlling work
- Improving process and implementing key controls and KPIs for monitoring performance
- Supporting the delivery of planning and re-forecasting programs
- Maintenance of Service general ledger using GERP system
- Maintain month and year end closing and manage outstanding or pending invoices in a timely manner
- Service cost gap analysis per product group (monthly)
- Preparation of short and long-term Service Cost Analysis
- Year-end closing and specific reporting
- Provide consistent support, reliable advice and timely and accurate information to related Department and SVC senior management team
- Review and implement process improvement
- Critical analysis of team KPIs
- Assisting with month end analysis and key account reconciliations
- Ad hoc tasks on request of line manager or Service director
- Liaison with factories in Far East for recovery of service cost
- Business Expenses Budget control and outstanding pending invoices management in a timely manner
Skills, Education & Experience
- Must possess fluent Korean speaking, reading, writing skills.
- Strong accounting skills; professional training preferred.
- Excellent use of IT systems preferred (ERP, must be advanced level for Excel, PowerPoint etc)
- An ability to work under pressure in a changing environment
- Capable of producing relevant and accurate performance reports
- Strong analytical skills with the ability to collect, organise and disseminate a significant amount of information
- Excellent verbal and written communication skills
- Ability to achieve and work with tight deadline.
- Upper-intermediate knowledge of standard PC based Microsoft applications, in particular Excel
Benefits
- 9% pension
- Life Assurance
- Private Health Care (Incl. Optical and dental) for you and your family
- 25 Days’ Annual Leave (+ Public Holidays)
- Staff Discount
- Subsidised Cafeteria