Knowledge and Information Admin Assistant 5277525

Triumph Consultants Ltd; Bristol; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment consultancy is seeking a Knowledge and Information Admin Assistant in Bristol. This role involves cataloguing and organizing sensitive records, providing customer service, and requires proficiencies in Microsoft Office. Candidates should be physically capable of handling records weighing up to 15 kg. The position is site-based and offers a pay rate of £14.20 per hour for an anticipated length of 12 months.

Qualifications

• Experience in core office tasks like photocopying and maintaining filing systems.
• Proficient in using SharePoint Online and other Microsoft Office applications.
• Strong ability to handle confidential data securely.

Responsibilities

• Assist in the cataloguing and delivery of records.
• Respond to records management enquiries from clients.
• Maintain spreadsheets and databases to keep records updated.

Skills

Administrative skills equivalent to NVQ Level 2

Customer service skills

Microsoft Office Proficiency

Attention to detail

Communication skills

Job description

Overview

Role title: Knowledge and Information Admin Assistant

Reference: Bristol 5277525

Pay rate: £14.20 per hour PAYE

Role length: Anticipated 12 months

Working arrangements: Site based

Additional requirement: Driving Licence

Role

We are seeking a Knowledge and Information Assistant to fully catalogue, label and organise a collection of highly sensitive records for the Children and Families directorate and assist in the delivery of the Modern Records Unit’s records management service. The role is based in a warehouse and involves physical handling and movement of boxes up to 15 kg and cages up to 180 kg. Manual handling training will be provided.

You will need prior administrative and customer service experience with strong office task, record management, and Microsoft Office skills, together with a commitment to data security and excellent customer service. You should be physically capable of handling records and materials and have a proactive approach to learning and effective communication.

Key responsibilities

• Assist in the cataloguing, labelling, organisation and delivery of records, providing welcoming, informed, and professional customer service
• Respond to routine written, telephone and face-to-face records management enquiries, or refer complex cases to a colleague
• Operate a PC to amend, manipulate and maintain spreadsheets, databases and other applications to keep records up to date
• Undertake general office duties such as filing, photocopying, routine scanning, maintaining the office diary, monitoring stationery, and mail handling
• Physically handle records to, from and within storage facilities and the office van (maximum 15 kg per item)
• Ensure facilities and records are maintained in an orderly fashion

What the client is looking for

• Administrative and customer service skills equivalent to NVQ Level 2
• Experience in core office tasks: taking messages, photocopying, printing from microfiche, and maintaining filing systems
• Proficiency in Microsoft Office (SharePoint Online, Outlook, Word, Excel) with a proactive approach to learning new tools
• Skills in cataloguing records and managing electronic and paper-based systems
• Strong attention to detail and ability to handle confidential data securely
• Excellent customer service and communication skills
• Physically capable of moving records and storage boxes up to 15 kg, with manual handling experience preferred (training provided)

How to apply

Quote the Job Title and Reference Number in your application. Submit your CV in Word format. Applications are reviewed on a rolling basis—early submission is recommended.

Notes

We may add applicants to our mail-out lists and you may receive roles outside your immediate area; you may opt out of mail-outs or apply directly to advertised roles.

If you do not hear from us within three working days, your application has not been shortlisted on this occasion. Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role.

Anticipated Length of Assignment: Unless otherwise stated, roles are technically temporary though openings can be extended and may become permanent. We read every CV sent, and all applications will be acknowledged by a human, provided the job remains live and the CV meets essential requirements. We aim to remove ads once roles are filled. By applying, you consent to us submitting your CV to this role unless you advise otherwise.