Key Account Manager

Prysmian Group; Wrexham; On-site; GBP 45,000 - 60,000; Full time

Job summary

A global cabling solutions provider in Wrexham seeks a Key Account Manager for its Power Grids team. You will build and maintain customer relationships with Utility, Contracting, and Rail companies, focusing on B2B sales of cables and accessories. Key responsibilities include managing customer contracts, developing multi-level connections, and presenting account reviews. The ideal candidate will have strong customer management skills and project a passion for contributing to Net Zero targets, with the opportunity for travel and dynamic interaction within a collaborative environment.

Benefits

25 days holiday plus statutory holidays

Defined Contribution pension scheme

Health Care Cash Plan

Free onsite parking

Rewards Portal discounts

Qualifications

• Proven experience in customer management/customer service.
• Ideally experience within an engineering or manufacturing environment.
• Strong organizational, communication, and interpersonal skills.

Responsibilities

• Act as the single point of contact for specific Key Account customers.
• Develop multi-level customer relationships.
• Organize regular customer contract reviews.
• Interface with internal business functions.
• Build customer forecasting processes.
• Negotiate major Utility Contracts.
• Provide customer and competitor intelligence.
• Present account reviews at internal meetings.
• Formulate and implement key Sales strategies.
• Travel required to customer and Prysmian sites.

Skills

Customer management

Communication skills

MS Office proficiency

Organizational skills

Interpersonal skills

Education

Degree (preferred)

Job description

Who we are:

Prysmian is a global cabling solutions provider leading the energy transition and digital transformation.

Prysmian’s background:

Prysmian is a public company listed on the Italian Stock Exchange, with almost 150 years of experience, over 33,000 employees, 104 plants and 27 R&D centers in over 50 countries.

Everyone at Prysmian has the potential to make their mark; because whatever you do, wherever you are based, you will be part of a company that is helping transform the world around us.

Your contribution to Prysmian's Success:

We are looking for a Key Account Manager to join our busy Power Grids team in Wrexham. You will be responsible for covering the interface between Prysmian UK’s Power Grids division and our Utility, Contracting and Rail infrastructure customers.

Our focus is on “Business to Business” sales of cables, cable accessories and site services, where you will have direct customer contact as we aim to develop customer relationships with major UK clients who work in the Energy, Rail and Renewable industries. The Power Distribution network is expected to see significant investment in the near future as the distribution grid is enhanced to deliver projects such Electric Vehicle charging points contributing to Net Zero targets. We are looking for a person who is keen to show enthusiasm in contributing towards these targets!

You will be responsible for:

• Act as the single point of contact for specific Key Account customers aimed at building long lasting and influential relationships.

• To develop multi-level and multi-functional customer relationships including senior management and Director Level.

• To organise regular customer contract reviews including the preparation and development of KPI’s.

• To be the key customer interface with various internal business functions including operations, logistics, engineering, accounts and customer care to deliver the best possible level of service.

• Close involvement in building customer forecasting processes aimed at managing service expectations.

• Preparation, submission and negotiation of major Utility Contracts.

• Bring to the business both customer and competitor intelligence in innovations in products and services and market price trends assisting in the development of targeted areas to grow and protect market share.

• Present regular account reviews at internal meetings and Business Reviews.

• To be creative to formulate and implement key Sales strategies and make business decisions.

• Travel will be required to customer and Prysmian sites.

You are the right fit if you have/are:

• Preferably educated to degree standard however not essential.

• Proven experience in customer management / customer service

• Good understanding of MS office

• Ideally hold experience within an engineering or manufacturing environment.

• Strong organization, communication and interpersonal skills.

What we offer you:

• 25 days holiday plus statutory holidays

• Defined Contribution pension scheme and generous life assurance

• Yes Share Scheme – annual enrolment

• Health Care Cash Plan – scheme which provides reimbursement of optical, dental and chiropody fees up to set limits.

• 24/7 free and confidential employee counselling service

• On-line Language Learning Access

• Enhanced maternity and paternity leave and pay

• Generous sick pay arrangements

• EE Mobile Discounts

• Dell Advantage discounts

• Rewards Portal – discounts on major retailers

• Cycle to work scheme

• Free onsite parking

• Transition to Retirement Policy

• Vitality scheme

• Free Flu Jab

Our selection process:

1) Application, 2) HR interview, 3) Hiring Manager interviews and 4) Online assessment (30min)

Click here to get all the tips to be fully prepared: Interview Tips | Prysmian

If you’re excited about the role and eager to contribute to a collaborative environment with challenging projects which drive impact for a sustainable future, we encourage you to apply!

Deep dive into Prysmian and check the below insightful links:

• Prysmian | Cables, Energy & Telecom Solutions | Prysmian

• People & Careers of the Group | Prysmian

• What we offer | Prysmian

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Careers @ Prysmian

Prysmian, as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are.

All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.

Visit our DE&I Page to learn more about Prysmian's commitments.

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