Junior Site Reliability Engineer

accesso; Remote; GBP 35,000 - 50,000; Full time

Job summary

A leading technology company is seeking a Jr. Site Reliability Engineer to support the accesso Horizon product in customer cloud environments. This remote role involves automating tasks, maintaining CI/CD pipelines, and responding to alerts, under guidance. Ideal candidates should have exposure to cloud platforms, basic scripting skills, and a collaborative mindset. The company fosters an inclusive culture and offers a competitive benefits package, including generous leave and a robust health insurance scheme.

Benefits

Competitive compensation package

Paid bank holidays

Paid annual leave

Volunteer Time Off

Inclusive Family Benefits

Health insurance

Matching pension scheme

Unlimited access to Udemy

Qualifications

• Practical exposure to cloud platforms through coursework or projects.
• Ability to self-learn with guidance from senior engineers.
• Familiarity with basic command-line operations.

Responsibilities

• Provision and deploy accesso Horizon components using Infrastructure as Code.
• Maintain CI/CD pipelines for application and infrastructure.
• Support basic monitoring and respond to alerts with supervision.

Skills

Cloud platforms exposure (AWS/Azure/GCP)

Basic scripting ability (Python or Bash)

Basic Linux knowledge

Good written and verbal communication

Understanding of Git and CI/CD

Tools

Terraform

Kubernetes

GitHub Actions

Job description

Do you love building ⚙️ products people love? As a Jr. Site Reliability Engineer, you will “make things scale” which includes supporting delivery and operation of the managed accesso Horizon product in customers’ cloud environments (AWS/Azure/GCP). You will work under mentor guidance to deploy, operate and support customer environments, automate tasks, and learn site reliability and cloud best practices.

As a member of our Engineering Team, you will have the chance to collaborate on exciting projects and find creative solutions to coding obstacles. Your curiosity to continue learning, as well as a knack for problem‑solving 🧐, will be key to delivering innovative products to our clients and their guests.

Location: This role offers 100% remote flexibility anywhere in the United Kingdom.

Reports to: Manager, Site Reliability Engineering

Travel Requirement: 0% to accesso Office/Client Locations

What you will be working on:

• Assisting with provisioning and deploying accesso Horizon components to customer cloud accounts using Infrastructure as Code (Terraform).
• Help maintain CI/CD pipelines (GitHub Actions) for application and infrastructure deployments.
• Support monitoring, logging and alerting (Prometheus, Grafana & Coralogix) and respond to basic alerts with supervision.
• Implement and improve basic automation and scripting.
• Participate in incident triage, root cause investigation and follow‑up tasks.
• Follow security and compliance requirements for customer cloud environments (identity, secrets, network controls).
• Produce and maintain operational runbooks, deployment guides and change notes.
• Participate in on‑call rotation as an L1 responder.
• Normal workday may require time outside the normal working day.
• Learn and apply accesso Horizon product architecture and configuration.

Technologies you may work with:

• Configuration management: Terraform, Ansible, Git
• Containerization & virtualization: Kubernetes
• Metrics & monitoring: Coralogix, Grafana, Dynatrace
• Microservice / Application troubleshooting: Reading logs, parsing errors

What you bring to the role:

• Some practical exposure to cloud platforms (AWS/Azure/GCP)—coursework, internships, or self‑led projects.
• Ability to self‑learn with assistance from Senior Engineers.
• Basic scripting ability using Python or Bash.
• Familiarity with basic Linux systems and general command‑line.
• Understanding of Git and basic CI/CD concepts.
• Good written and verbal communication; customer‑focused approach.
• Ability to work with minimal direction.
• Willingness to learn, take direction and work within a team.

Bonus points if you have:

• Experience with Terraform, Docker, Kubernetes (EKS/AKS/GKE) or monitoring tools.
• Familiarity with security fundamentals (IAM, network ACLs, secrets management).
• Experience supporting a SaaS or managed service.

Benefits:

• Competitive compensation package including an annual bonus opportunity.
• 8 days of paid bank holiday leave and 26 days of paid annual leave (paid leave increases with tenure).
• 8 hours of paid Volunteer Time Off.
• Inclusive Family Benefits, including a $7,500 benefit for surrogacy, adoption, and fertility.
• Robust health insurance scheme with opportunity to participate in a private medical scheme after satisfactory performance.
• Matching pension scheme (up to 8%) for a secure financial future.
• Unlimited access to Udemy for Business.
• Flexible work schedule.

LIFE at accesso:

At accesso, we believe that fun is a fundamental part of the workday. We infuse fun into everything we do and maintain a virtual environment that encourages connection through memes, high‑fives, virtual escape quests, “Online Office Olympics” and more. Work‑life balance is important, so you’ll have flexibility in choosing the setting and hours that fit your life best.

About accesso:

Our team is on a mission to improve the guest experience with technology. We support some of the world’s top attractions and leisure & entertainment venues by creating innovative solutions that streamline operations and drive revenue. accesso® employs over 500 team members around the globe and is committed to fostering an inclusive culture.

We are an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability or any other protected status.