Junior Service Engineer and Logistics

IKA Werke; Oxford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading equipment and systems supplier is seeking a support engineer to assist with installation and maintenance of laboratory equipment. Candidates should have an educational background in electrical or mechanical engineering and initial practical experience, along with strong communication skills and a customer-oriented mindset. This role offers an exciting working environment with numerous development opportunities and competitive remuneration.

Benefits

Development opportunities

Competitive remuneration

Dynamic and innovative working environment

Qualifications

• Initial practical experience in a related field (internship or trainee program).
• Good command of English; additional languages are an advantage.
• Willingness to travel frequently.

Responsibilities

• Support in installation, commissioning, maintenance, and repair of equipment.
• Maintain accurate records of service activities in SAP.
• Assist with service activities for process units at customer facilities.

Skills

Knowledge of electrical/electronic schematics

Strong communication skills

Customer-oriented mindset

Willingness to learn

Education

Educational background in electrical or mechanical engineering

Tools

SAP

Windows

MS Office

Job description

IKA is a leading supplier of innovative and high-quality equipment and system solutions in the fields of laboratory, process and analysis technology. We have been setting standards in research and industrial production for over 100 years - worldwide. Our products and solutions are used in the chemical, pharmaceutical, food, cosmetics and biotechnology industries. Today we employ almost 1000 people at sixteen locations on five continents.

With a broad portfolio of equipment such as agitators, dispersers, heating plates and much more, we help our customers to make their processes more efficient and sustainable. As a globally active company, we focus on innovation, quality and a strong customer orientation in order to develop forward-looking solutions together with our partners.

Your tasks:

• Support in the installation (IQ/OQ), commissioning, maintenance, and repair of laboratory, analytical and process technology equipment
• Assist with service activities for process units and instruments at customer laboratories and facilities.
• Support in planning and carrying out travel for on-site service, installation, and commissioning.
• Maintain accurate records of all service activities and customer history in SAP.
• Assist with the setup and maintenance of demo equipment for exhibitions and internal testing.
• Prepare service reports and provide feedback to the Head of Service.
• Support in managing spare parts, stock levels, and shipping processes.
• Assist with organizing and documenting stock movements (e.g., internal transfers, goods receipt/dispatch).
• Support in stock investigations and reconciliations between SAP and external systems.

Your profile:

• Educational background in electrical or mechanical engineering, or equivalent technical training
• Knowledge of electrical/electronic schematics, mechanical drawings, and ideally first exposure to pneumatic or hydraulic systems.
• Initial practical experience (e.g., internship, trainee program, or up to 1–2 years in a related field)
• Good command of English; additional languages are an advantage.
• Strong communication skills, customer-oriented mindset, and willingness to learn.
• High motivation, problem-solving attitude, and ability to work both in a team and independently after training.
• Willingness to travel frequently.
• Valid driver’s license;
• Familiarity with Windows and MS Office. Experience with SAP is a plus

What we offer:

• An exciting working environment with a wide range of development opportunities.
• The chance to work in a globally recognized company and contribute to strengthening the IKA brand.
• Competitive remuneration.
• A dynamic, agile team and an innovative working environment.