Junior Marketing Administrator

Cookes Furniture; Birmingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A respected retailer based in Birmingham is looking for a Junior Marketing Administrator to support their team with day-to-day digital and administrative tasks. The successful candidate will ensure content accuracy and assist with marketing campaigns while providing excellent customer interactions. This full-time role offers training and a supportive work environment, perfect for individuals eager to make a difference in customer experience and grow within a thriving team.

Benefits

Full training for skill development

Supportive team environment

Clear responsibilities and room to grow

Qualifications

• Previous experience working accurately with digital or administrative content.
• Confidence using general office software and learning simple image-editing tools.
• Strong written and verbal communication skills for supplier and customer interactions.
• Ability to handle multiple tasks while maintaining high standards of accuracy.

Responsibilities

• Updating website content and managing product information.
• Keeping pricing and availability information accurate.
• Managing processes for prize-draws and contacting winners.
• Liaising with partners to book advertising.
• Coordinating marketing materials and general admin tasks.
• Assisting customers over the phone with queries and payments.

Skills

Attention to detail

Strong written communication

Strong verbal communication

Familiarity with digital or administrative content

Tools

General office software

Image-editing tools

Job description

At Cookes Furniture, we’re seeking a highly organised and proactive Junior Marketing Administrator to support our team with day‑to‑day administrative and digital tasks.

You will play a key part in keeping digital content sharp, customer information accurate and campaigns moving smoothly. It’s a role where your detail‑driven approach directly improves how customers experience a longstanding, well‑respectful retailer.

What’s in it for you

• A hands‑on role where your work genuinely shapes online and in‑store customer journeys
• Full training to build your skills across marketing administration and digital content
• The chance to work with a friendly, supportive team who value accuracy and organisation
• A stable, full‑time position with clear responsibilities and room to grow

What you’ll be getting stuck into as a Junior Marketing Administrator

• Updating website content, uploading images, and making sure product information stays accurate and consistent
• Keeping the clearance section current so customers always see correct prices and availability
• Managing prize‑draw processes, including selecting and contacting winners
• Liaising with external partners to book advertising and ensuring documentation is kept up to date
• Supporting campaign activity by coordinating marketing materials and general admin tasks
• Assisting customers over the phone, handling queries and payments in line with company procedures

What you’ll bring to the table as a Junior Marketing Administrator

• Previous experience working accurately with digital or administrative content
• Confidence using general office software and learning simple image‑editing tools
• Strong written and verbal communication skills for supplier and customer interactions
• The ability to handle multiple tasks while maintaining high standards of accuracy

Working hours: Monday to Friday, 9am to 5:30pm

If you're ready to step into a Junior Marketing Administrator position where your attention to detail genuinely makes a difference, we’d love to hear from you.

The job title of ‘Junior’ relates simply to the level of experience required for the role and has no relevance to age. You are encouraged to apply for any opportunities that feel suitable, irrespective of age or experience