Junior IT Support Engineer

MCS Group; Ballynahinch; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading technology support firm is seeking a Junior IT Support Engineer for a fully on-site role in Northern Ireland. This position involves monitoring live services, managing shifting schedules, and providing technical support. Candidates should have experience in IT support or a strong technical aptitude, with a focus on collaboration and problem-solving. Competitive salary and benefits are offered, along with full training in a high-demand technical field.

Benefits

Free Parking

Pension

Private Medical Cover

Career Progression

Qualifications

• Experience in IT support or gaming technology.
• Quick-thinking problem solver with good communication skills.
• Comfortable with rotating shift work.

Responsibilities

• Monitor live services for quality and performance.
• Manage routing schedules and booking tools.
• Handle incoming feeds and service requests.

Skills

IT Support

Networking

Support Engineer

IT Technician

Network Operations

Job description

Overview

Junior IT Support Engineer - SHIFT WORK

Location: Northern Ireland - Fully On-site
Shift Work: 10 pm-8 am | 4 Days on, 4 Days Off
Salary: Up to £30,000 + Benefits
Shifts: Rotating days, evenings, and nights (rota provided in advance)

The Role

As part of the Support team, you'll play a key role in ensuring technical systems and live services run seamlessly from source to end user. One moment you'll be managing schedules for a high-profile event, the next you'll be solving a technical issue in real time.

This is a varied and rewarding position where you'll get hands-on with advanced systems, with full training provided to develop your skills.

Responsibilities

• Monitor live services for quality and performance
• Manage routing schedules and booking tools
• Handle incoming feeds and service requests from partners
• Liaise with external providers and internal teams
• Collaborate with monitoring teams across multiple sites
• Manage IP-based contribution circuits and related systems

What We're Looking For

• Experience in IT support, gaming technology, or media operations, or strong technical aptitude and willingness to learn
• Quick-thinking problem solver with good communication skills
• Interest in technology, systems, or live service delivery
• Comfortable with rotating shift work (including evenings/nights)
• Access to own transport

Desirable

• Previous network operations, or broadcasting background
• Familiarity with AV/RF infrastructure or encryption systems

The Details

• Shifts: 10pm-8am, 4 days on 4 days off
• Work style: Fully on-site in a collaborative environment
• Benefits: Pension, private medical cover, free parking
• Progression: Full training and development in a niche, high-demand technical field

Why Join?

• Work on high-profile events for global audiences
• Join a growing business with real career progression
• Be part of a team that's passionate about delivering excellence

Application

To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Recruitment Consultant Daire O'Connor at MCS Group on or .

Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.

Skills

• Networking
• IT Support
• Support Engineer
• IT Technician
• Network Operations

Benefits

• Free Parking
• Progression