Junior IT Infrastructure Engineer

Rodericks Dental; Northampton; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading dental services provider in Northampton is seeking a highly capable IT Infrastructure Engineer. In this hands-on role, you will manage and support on-premises and cloud infrastructure. Responsibilities include deploying servers, monitoring alerts, and maintaining Microsoft 365 components. Candidates must have a full UK driving license and live within 25 miles of Northampton. This position offers excellent growth potential within a rapidly expanding IT function.

Qualifications

• Full UK driving license is required.
• Experience in managing on-premises and cloud infrastructure.
• Strong troubleshooting and problem-solving mindset.

Responsibilities

• Assist in deployment and maintenance of servers.
• Monitor core infrastructure and respond to alerts.
• Maintain Microsoft 365 tenant and Azure AD.
• Participate in project rollouts and upgrades.

Skills

VMware / Hyper-V virtualization platforms

Microsoft 365 administration

Windows Server environments

Network fundamentals

Firewalls

Backup and recovery tools

NAS / SAN storage systems

Scripting experience

Job description

Job Introduction

Location : Northampton Head Office

Hours of Work : Monday to Friday 8 : 30am – 5 : 30pm or 8 : 00am – 5 : 00pm

Please note that to apply for this rile you MUST have a full UK driving license and live within 25 miles of the Northampton Head Office

Overview

At Rodericks Dental and Dental Partners, we’re continuing our journey to become the leading dental services provider in the UK. A strong IT foundation is crucial to support this ambition. As part of our expanding IT function, we are looking for a highly capable IT Infrastructure Engineer to support the delivery, maintenance, and improvement of our technical infrastructure.

Working under the direction of the IT Infrastructure Manager, you will assist in managing and supporting on‑premises and cloud infrastructure, contributing to the stability, security, and scalability of our IT estate. This is a hands‑on role suited for someone who enjoys solving problems, working across a broad range of technologies, and growing their infrastructure expertise.

You’ll be joining at an exciting time where innovation and improvement are actively encouraged. You’ll work alongside senior engineers and project teams, delivering changes and maintaining systems critical to our operations.

Key Responsibilities

• Assist in the deployment, configuration, and maintenance of physical and virtual servers.
• Monitor core infrastructure (firewalls, switches, storage, backups) and respond to alerts.
• Maintain and support Microsoft 365 tenant, Azure AD, and Exchange Online components.
• Conduct routine tasks such as VM creation, firmware upgrades, patching, and data backups.
• Participate in project rollouts including new site / acquisition setup, infrastructure upgrades, and migrations.
• Support business continuity and disaster recovery processes, including testing.
• Troubleshoot infrastructure‑related issues and escalate as needed.
• Work collaboratively with 3rd party vendors and internal stakeholders to support infrastructure requirements.
• Contribute to documentation and maintain asset / configuration records.
• Uphold system security standards and contribute to policy compliance (password policy, patching, device control).
• Support wider IT team initiatives when required.

Technical Skills & Knowledge Required

Infrastructure Knowledge

• VMware / Hyper‑V virtualization platforms
• Microsoft 365 administration
• Windows Server environments (AD, DNS, DHCP, Group Policy)
• Network fundamentals (TCP / IP, VLANs, NAT, VPNs)
• Firewalls (Barracuda, Fortinet, or similar)
• Backup and recovery tools (Veeam, Syncrify)
• NAS / SAN storage systems
• Scripting experience (PowerShell / Python desirable)

Desirable

• Azure AD, Intune, Endpoint Manager
• Working knowledge of VoIP (Avaya IP Office)
• Familiarity with monitoring tools (SNMP, RMM)

Professional Qualities

• Strong troubleshooting and problem‑solving mindset
• Excellent communication and documentation skills
• Ability to prioritise workload and meet deadlines
• A proactive, self‑starting attitude
• Willingness to learn and adapt to new technologies
• Ability to handle repetitive and routine tasks with a high level of accuracy and efficiency

Key Relationships

• IT Infrastructure Manager
• Senior IT Engineers
• IT Support Team
• Project Managers
• 3rd Party Vendors

Career Development

This role offers excellent growth potential within a rapidly growing IT function. There will be opportunities to lead workstreams, contribute to high‑impact projects, and progress toward more senior roles within infrastructure or architecture domains.

INDEM