Junior Freight & Logistics role

Willis Towers Watson; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global insurance and logistics firm in London is seeking a motivated Junior Freight & Logistics Insurance Assistant to support the Marine Cargo team. The role offers training in Freight Liability Insurance and requires strong attention to detail and excellent communication skills. The successful candidate will assist with client-facing activities and internal processing, ensuring compliance with company standards. This is a fantastic opportunity to grow your technical knowledge in a global environment.

Qualifications

• Proactive attitude with a willingness to learn and develop insurance knowledge.
• Prior exposure to insurance, logistics, or client service is desirable.

Responsibilities

• Support client and market-facing activities under the guidance of senior team members.
• Carry out sanctions/KYC checks when not completed by offshore support teams.
• Monitor invoicing, including preparing, checking and sending monthly invoices.

Skills

Attention to detail

Organizational skills

Excellent communication skills

Proficiency in Microsoft Office

Ability to manage multiple tasks

Job description

We are seeking a motivated and detail-oriented Junior Freight & Logistics Insurance Assistant to join our Marine Cargo team in London. This role will provide direct support to the Director of Global Marine, International Freight & Logistics, while working closely with the wider Marine Cargo team. The successful candidate will be trained in Freight Liability Insurance and Shippers Interest Insurance as they apply to large logistics companies.

You will assist across client-facing activities, insurance market interactions, and internal processing functions to ensure seamless service delivery in line with Willis policies and procedures. This is an excellent opportunity to develop technical knowledge and gain exposure within a global insurance and logistics environment.

The Role

• Support client and market-facing activities under the guidance of senior team members.
• Carry out sanctions/KYC checks when not completed by offshore support teams.
• Work across internal platforms and systems
• Draft and send emails including quotes, confirmations of cover and endorsements.
• Assist with contract building, updating slips and related documentation.
• Monitor invoicing, including preparing, checking and sending monthly invoices
• Handle smaller renewals and routine client queries.
• Respond to queries from offshore teams
• Ensure compliance with internal processes and standards.

The Requirements

• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Proactive attitude with a willingness to learn and develop insurance knowledge.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Prior exposure to insurance, logistics, or client service (desirable but not essential).
• Team player with the ability to work collaboratively across different geographies.

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued, and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email [e-mail]