Junior Applications Engineer

SF Recruitment (Leicester); Newcastle upon Tyne; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading recruitment agency is seeking a motivated Junior Applications Engineer in Newcastle upon Tyne. The candidate should have an electrical or electromechanical engineering degree and up to 2 years of experience. This role involves developing laser cutting applications, diagnosing issues remotely, and commissioning new laser machines while providing customer service support. Travel to customer sites for maintenance and repairs will be required. A competitive salary of £30,000 - £35,000 is offered.

Qualifications

• Up to 2 years experience in a similar role.
• Strong understanding of laser cutting applications.
• Ability to travel to customer sites as required.

Responsibilities

• Develop and improve laser cutting applications.
• Diagnose problems and provide remote support.
• Travel to customer sites for repairs and maintenance.
• Commission new machines in the factory.
• Document differences between legacy and new laser systems.

Skills

Electrical engineering

Customer service

Problem solving

Technical documentation

Education

Degree in electrical/electromechanical engineering

Job description

Job Description

Junior Applications Engineer
£30,000 - £35,000
Sandiacre

Role Overview

We are seeking a motivated engineer with an electrical / electromechanical engineering degree and up to 2 years' experience to join our team as a Laser Service & Applications Engineer. In this role you will split your time between:

• Developing and improving laser cutting applications
• Answering customer service calls and diagnosing problems remotely
• Working in our factory to commission new laser machines and support production and process development
• Gaining deep product knowledge across legacy and modern laser systems and helping advance our product line
• Few times a month, visiting customer sites to repair, maintain and commission laser machines

Key Responsibilities

• Responsible for developing and improving laser cutting applications
• Provide phone-based customer support: receive service calls, diagnose issues, guide customers, and determine when a field visit is required
• When required, travel to customer sites to conduct on-site repairs, maintenance, upgrades and commissioning of laser equipment
• Commission new machines in the factory: setup, calibration, acceptance testing, handover to production
• Learn and document the differences between legacy laser systems and new-generation machines, their physical design, control systems …