Junior Analytics Executive

MediaLab Group; City of Westminster; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading media agency in the UK is looking for a Junior Analytics Executive to join their Apollo team. This role is perfect for someone starting in data analytics, supporting the Analytics Manager in delivering high-quality reporting and analytics services. With a focus on career growth, you'll prioritize incoming tickets, troubleshoot data issues, and create impactful dashboards. Bring your passion for data and strong Excel skills to contribute to exciting client projects and enhance your career in a dynamic environment.

Benefits

22 days holiday + Christmas closure

Hybrid working options

Career growth and CPD accredited training

Private medical insurance

Enhanced parental leave pay

Paid charity days

Qualifications

• Data literate with strong Excel skills.
• Excellent communication skills for engaging with diverse stakeholders.
• Strong problem-solving abilities with meticulous attention to detail.

Responsibilities

• Manage and prioritize incoming tickets to ensure timely resolution.
• Identify and resolve data collection or reporting issues proactively.
• Design and maintain dashboards to meet client needs.

Skills

Data literacy with strong Excel skills

Passion for data reporting and analytics

Excellent communication skills

Strong problem-solving abilities

Effective organisational skills

Job description

JOIN OUR JOURNEY

Medialab is the UK’s leading independent media agency, and one of the fastest growing in the industry. We’re a media agency that’s made differently: purpose-led, data-driven, founder‑run and proudly independent.

Our entrepreneurial spirit means success is recognised and rewarded. There are no limits to what you can achieve here, which our employees agree with, evidenced by being a Campaign Best Place to Work for six consecutive years and one of The Sunday Times Best Places to Work 2025. As well as this, we’re Campaign’s Independent Agency of the Year 2024 and Media Week’s Independent Agency of the Year 2025.

We are IPA Effectiveness accredited, an IPA People‑First agency, and All In Champions, with industry‑leading work recognised by double‑gold at the 2024 IPA Effectiveness Awards for our work with Laithwaites and a 2025 Effie for our work with Alzheimer’s Society.

Our independence means we can focus 100% on doing the right thing to secure success for our clients and our brilliant people. We work with a wide variety of clients including Hovis, IG, Sharps Bedrooms, SunLife, Standard Life, Ancestry, Laithwaites Wine, Save the Children, Guide Dogs, Alzheimer’s Society, RNLI and Clearscore.

MEET APOLLO: MEDIALAB's DATA POWERHOUSE

Apollo is Medialab's dedicated data and analytics team, comprising 25+ passionate, data‑driven experts specialising in engineering, analytics, advanced measurement, and re‑attribution.

We are a team committed to continuous learning, regularly adopting innovative techniques and approaches to advance both individual consultancy and technical expertise.

Since 2021, Apollo has been IPA Effectiveness Accredited, with our accreditation renewed through 2025. This recognition reflects our leadership in the analytics and measurement space, as we consistently deliver industry‑leading results for our clients.

OUR VALUES

• Commit to Doing the Right Thing (Act with integrity and accountability)
• Help People Flourish (Invest in people)
• Dig Deeper to Understand Better (Data driven curiosity)

OUR COMMITMENT TO YOU

Working at Medialab comes with lots of perks including all the usual things you would expect, such as a competitive salary package, pension, season ticket loans, cycle to work scheme, weekly social events and big summer / end of year parties.

On top of that, we offer extra benefits, which make life at Medialab even more rewarding:

• Time to Unwind – 22 days holiday (+ Christmas holiday closure), a day off for your birthday, holiday buying scheme, flexi‑hours and work abroad scheme.
• Hybrid Working – Balance between home and office. We welcome requests for flexible working arrangements from the commencement of employment.
• Career Growth – A meritocratic approach to progression with quarterly reviews, CPD Platinum accredited training, mentoring and leadership support.
• Health & Wellbeing – Private medical insurance, health cash plan, gym discounts, wellbeing apps, Mental Health First Aiders and free professional counselling.
• Supporting Families – Enhanced parental leave pay, flexible working and life assurance.
• Giving Back – Paid charity days and sustainability initiatives.
• Perks & Rewards – Retail discounts, long‑service trips and an unforgettable team culture.

YOUR NEXT CHALLENGE

The Junior Analytics Executive is a critical member of the Apollo team, supporting the Analytics Manager in delivering high‑quality reporting and analytics services for client teams and stakeholders. This role is ideal for someone starting out in data analytics, who’s keen to build their skills and develop their career within an agile team.

This role involves managing daily responsibilities, including handling incoming tickets, creating dashboards, troubleshooting data issues, configuring our proprietary platform and producing impactful analysis and visualisations. By following established internal processes, you’ll play a vital role in maintaining the highest standards in reporting while delivering actionable insights that exceed client expectations.

The Junior Analytics Executive role provides an excellent grounding in modern analytics technology, granular marketing datasets and a fast‑paced client servicing domain, providing a launch pad for several different career paths at Medialab.

You’ll serve as a linchpin within the Apollo team, ensuring seamless delivery of reporting and analytics services. Under the guidance of the Analytics Manager, you’ll develop advanced skills and make a meaningful impact on both client projects and Apollo’s overall success.

HOW YOU WILL MAKE AN IMPACT

• Manage and prioritize incoming tickets, ensuring accurate categorisation, tracking and timely resolution.
• Communicate effectively with stakeholders throughout the ticket lifecycle, setting and managing expectations.
• Ensure tasks are appropriately routed through tickets to maintain accountability and process adherence.
• Collaborate with team members to balance workloads and reassign tasks when needed.
• Provide accurate time estimates for task completion and ensure thorough ticket specifications.

Data Issue Resolution

• Proactively identify and resolve data collection or reporting issues to maintain system stability, using appropriate tools to reach accurate, reproducible conclusions quickly.
• Support on daily system monitoring and alert handling to maintain the health and accuracy of our analytics platforms.
• Escalate high‑impact problems when necessary to prevent disruptions.
• Respond promptly to data/dashboard issues, leveraging monitoring and alerting systems for proactive problem detection.

Stakeholder Relationships & Communication

• Build strong relationships with users through empathetic and professional communication.
• Keep stakeholders updated on open issues, ensuring transparency throughout the process.
• Use appropriate communication channels for different audiences, escalating updates when necessary.
• Share relevant updates with the right audiences, depending on severity and impact.

Data Visualisation

• Design, maintain and enhance dashboards to meet client and stakeholder needs.
• Ensure visualisations are accurate, engaging and aligned with client goals and expectations.
• Conduct quality assurance checks on dashboards after updates to ensure compliance with internal standards.
• Collect and incorporate feedback to create user‑friendly, impactful dashboards.

Client Reporting & Analytics Delivery

• Deliver accurate, timely reporting that aligns with client marketing goals and KPIs.
• Conduct regular quality checks to ensure the consistency and reliability of reporting systems.
• Stay informed about client channel mixes and marketing strategies to tailor analytics services effectively.
• Collaborate with team members to maintain a high standard of delivery across all projects.
• Configure our platform based on client requirements.

WHAT YOU BRING TO THE TEAM

Must Have Skills

• A passion for data reporting and analytics.
• Data literate with strong Excel skills.
• An enthusiasm for marketing, advertising and data, coupled with a desire to deepen your analytics expertise.
• A basic understanding of monitoring and alerting systems for proactive issue management.
• Excellent communication skills, capable of engaging empathetically and professionally with diverse stakeholders.
• Strong problem‑solving abilities with meticulous attention to detail.
• Effective organisational skills to manage workloads and meet deadlines consistently.
• Some experience in marketing, advertising or media agency roles.