Junior Administration Clerk

AAAC Towing; Welshpool; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading transport company in Wales is seeking a dedicated Administration Officer to provide excellent customer service and support office operations. This full-time role requires a proactive attitude and a commitment to integrity, as candidates must obtain a police clearance. The company values training opportunities and promotes career growth within a supportive workplace. Ideal for individuals interested in administrative work, with opportunities to learn and develop skills in a diverse environment.

Benefits

Ongoing training and development

Career growth opportunities

Inclusive workplace culture

Qualifications

• Strong interest in an administrative environment.
• Enjoy helping others and providing excellent service.
• Communicates clearly and professionally.

Responsibilities

• Provide high-quality customer service via phone and email.
• Perform accurate data entry and general office administration.
• Utilize computer systems effectively to support operations.

Skills

Customer service

Communication

Data entry

Teamwork

Tools

Microsoft Outlook

Microsoft Word

SharePoint

OneDrive

Job description

Join Our Team – Administration Officer (Full-Time)

A fantastic opportunity has arisen for an outstanding, service-oriented individual to join a leading transport company within our administration department.

This pivotal role plays a key part in delivering exceptional customer service to a diverse client base, while supporting the smooth operation of our business through accurate administrative support.

We value integrity above all.

Due to the nature of our work and our commitment to the highest standards of trust and safety, all applicants must be able to obtain a police clearance and successfully pass a formal Police Integrity Check. This is a critical requirement and forms a central part of our employment process.

What we offer:

• 🌱 Ongoing Training & Development: We invest in your success from day one. Whether you're starting out or looking to upskill, you'll receive hands‑on training, ongoing support, and access to resources that help you grow your confidence and capabilities in an administrative role.
• 🚀 Real Opportunities for Career Growth: We're committed to promoting from within and helping our team members progress. As part of a growing company, you'll have the chance to explore new roles, take on greater responsibilities, and build a meaningful career path.
• 🤝 An Inclusive & Supportive Workplace: We celebrate diversity and believe in creating a workplace where everyone feels welcome and valued. We proudly offer wheelchair‑accessible facilities and a respectful, team‑focused culture that supports your wellbeing and individuality.

Key responsibilities:

• Providing high-quality customer service via phone and email.
• Performing accurate data entry, filing (both manual and electronic), and general office administration.
• Utilizing computer systems, including Microsoft Outlook, Word, SharePoint, and OneDrive.
• Supporting the team with a positive and proactive attitude.

We’re looking for someone who:

• Has a strong interest in working within an administrative environment.
• Genuinely enjoys helping others and providing excellent service.
• Communicates clearly and professionally, both verbally and in writing.
• Works well as part of a dynamic and dedicated team.
• Brings prior administration or customer service experience (not essential if you’re eager and willing to learn).

Please note:

Due to the sensitive nature of our work, a police clearance and successful Police Integrity Check is mandatory for all employees. This ensures we maintain the highest level of integrity, trust, and accountability in everything we do.

How to Apply:

We are an equal opportunity employer and encourage applicants from all backgrounds to apply. Please direct your cover letter to Donna and submit it along with your resume.