Journey Experience Consultant

Sweet Carolina Travels; Remote; GBP 60,000 - 80,000; Full time

Job summary

A travel consultancy in the United Kingdom is seeking a detail-oriented Journey Experience Consultant to help clients design memorable getaways. The ideal candidate will research destinations, create customized itineraries, and provide high-touch support during the travel process. This role offers the flexibility to work from anywhere, access to industry training, and growth potential through advanced certifications. Strong communication and excellent organizational skills are essential for success in this position.

Benefits

Work from anywhere with flexible scheduling

Access to industry training and professional development

Opportunity to specialize in luxury experiences

Growth potential through advanced certifications

Qualifications

• Comfortable using basic computer programs and online booking platforms.
• Reliable internet and a quiet workspace are essential.

Responsibilities

• Consult with clients to understand their travel goals and preferences.
• Research destinations and experiences that align with client needs.
• Build customized itineraries and manage bookings accurately.
• Provide support before, during, and after travel.

Skills

Strong communication and customer service skills

Ability to multitask and stay organized

Problem-solving mindset and attention to detail

Job description

Overview

We are looking for a detail-oriented, people-focused Journey Experience Consultant to help clients design memorable getaways and seamless travel experiences. This role is ideal for someone who enjoys planning, problem-solving, and creating elevated vacation moments for families, couples, and groups.

Key Responsibilities

• Consult with clients to understand their travel goals, preferences, and budgets
• Research destinations, resorts, cruises, and experiences that align with client needs
• Build customized itineraries with clear options and recommendations
• Manage bookings, confirmations, and updates with accuracy
• Provide high-touch support before, during, and after travel
• Stay updated on travel trends, supplier offerings, and destination requirements
• Maintain organized client records and workflows
• Collaborate with the team to improve guest experience and destination expertise

Requirements

• Strong communication and customer service skills
• Comfortable using basic computer programs, email, and online booking platforms
• Ability to multitask and stay organized
• Positive attitude and willingness to learn
• Problem-solving mindset and attention to detail
• Reliable internet and a quiet workspace

Benefits

• Work from anywhere with flexible scheduling
• Access to industry training and professional development
• Opportunity to specialize in high-value destinations and luxury experiences
• Growth potential through advanced certifications and supplier partnerships