JGW Youth Learning Mentor

ACT Training Ltd; Ebbw Vale; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading training provider in Ebbw Vale is looking for a Youth Learning Mentor to create a safe and engaging learning environment for young learners. The ideal candidate will have experience working with challenging learners and be committed to promoting equality. Responsibilities include managing classroom behavior, supporting learner qualifications, and maintaining accurate records. This role offers a chance to make a positive impact on the lives of young people within a supportive team dynamic.

Qualifications

• Skilled in managing behaviour and promoting equality.
• Experience working with young people with Additional Learning needs.
• Ability to develop others and create an engaging learning environment.

Responsibilities

• Create a safe and inclusive learning environment.
• Report safeguarding concerns according to ACT policy.
• Manage classroom behaviour constructively.

Skills

Experience of working with challenging learners

Team player with ability to work on own initiative

Creative & passionate for training/learning

Education

Youth Work or Teaching Assistant Qualification or equivalent

Minimum of 5 GCSE (or equivalent) grade C or above

Job description

If you would like to work for an organisation that demonstrates outstanding commitment to staff engagement, has gained a place on the Times Best 100 Companies to work for in the UK for the last eight consecutive years and that holds Investors in People Platinum accreditation we would love to hear from you!

About JGW+

Jobs Growth Wales+ (JGW+) is an exceptional training and development programme designed for 16–19‑year‑olds. It helps young people gain the skills, qualifications, and experience they need to progress onto an Apprenticeship, start their own business, or secure their dream job.

Our dedicated team are passionate about supporting learners to reach their full potential, ensuring each individual is guided and empowered every step of the way.

About the role

JGW+ is looking for a passionate and dedicated Youth Learning Mentor to join our team. In this role, you will create a safe, inclusive, and engaging learning environment where young learners can thrive. You will support learners in achieving their qualifications, manage classroom behaviour, and provide tailored one‑on‑one and group assistance.

If you’re committed to promoting equality, skilled in managing behaviour, and enthusiastic about making a difference, we’d love to hear from you.

You may be required to travel to different centres to support learners.

ACT is committed to promoting the Welsh language for both staff and learners and, whilst it is not considered essential criteria, the ability to speak Welsh is desirable for this role.

What we need from you

• Experience of working with challenging, disengaged learners
• Experience of working with young people with Additional Learning needs and/or Learning Disability/Difficulty.
• Youth Work or Teaching Assistant Qualification or equivalent (or willing to work towards)
• Minimum of 5 GCSE (or equivalent) grade C or above
• Ability to develop others
• Team player with ability to work on own initiative
• Creative & passionate for training/learning

What you will be doing

• Create a safe and inclusive learning environment that encourages active participation and ensures learner safety during activities and breaks.
• Report safeguarding concerns to the Designated Safeguarding Person according to ACT policy, providing detailed incident and damage reports as necessary.
• Manage classroom behaviour constructively, maintaining discipline in line with ACT Standards and School Policy, and implement effective behaviour management strategies while supporting delivery staff.
• Address disruptive behaviour using appropriate de‑escalation techniques, including physical intervention when required.
• Supervise learners during breaks and lunch, supporting their qualification progress through individual and group assistance.
• Mentor learners needing additional support, helping them set and review targets in line with ACT standards.
• Assist JGW+ Skills Tutors with curriculum delivery and resource development, and manage the ordering and maintenance of stationery and equipment.
• Maintain accurate records of learner performance and progress, including attendance and relevant data.
• Perform administrative duties to ensure smooth programme operations and complete any additional tasks requested by the Delivery Manager.
• Ensure equality and fair treatment of all individuals at all times while adhering to and promoting ACT’s environmental practices.

Why work for ACT?

As Wales’s largest Training Provider, ACT is all about people. With a family feel culture we believe our employees are our greatest asset. We’re all extremely passionate about making a positive difference to people’s lives by providing excellent learning programmes and opportunities.

Our Values

At ACT, we pride ourselves on fostering a culture of respect, fairness, and dignity for all. We believe in creating an inclusive environment where every individual feels valued and empowered to thrive.

Diversity statement

ACT is dedicated to fair and safe recruitment practices, ensuring equality for all applicants and staff. We do not discriminate based on gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. Our questioning and collating of information are intended to help us maintain equal opportunities best practice and identify barriers to workforce equality and diversity. The information collated from you will not be used in any decision affecting you.

We are happy to consider reasonable adjustments that candidates may need during the recruitment process, please drop us an email with your requirements.

What next?

The Advert will close 24th December 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Applicants will be notified via email of application process (please check junk or spam folders).

An interview process consisting of:

• A face‑to‑face interview at one of our centres with a work‑based task (for example – a micro teach, presentation or a written task, full details will be provided before interview).

We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.

If you have any queries about the vacancy please feel free to contact us on [e-mail].

Safeguarding Statement

We are committed to safeguarding the welfare of all learners and staff. The successful candidate will be required to undertake an enhanced DBS check as part of our recruitment process.