IT Technician

Marchant Recruitment; Hyde; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency is seeking a proactive IT Technician for a high-achieving secondary school in Manchester. The role involves providing technical support to staff and students, managing hardware and software, and supporting network systems. Ideal candidates should have experience in IT support, strong knowledge of Windows, Office 365, and excellent communication skills. This is a full-time, permanent position that offers the chance to work in a collaborative environment focused on modern digital learning.

Benefits

Collaborative culture

Regular CPD opportunities

Strong support from senior leadership

Qualifications

• Previous experience in IT support is desirable.
• Strong knowledge of basic networking.
• Excellent communication and problem-solving abilities.

Responsibilities

• Providing first-line technical support to staff and students.
• Managing and troubleshooting hardware and software.
• Supporting the school network and user accounts.
• Maintaining IT asset logs and assisting with upgrades.
• Ensuring smooth running of AV equipment and printers.
• Maintaining cybersecurity standards.

Skills

Technical support

Windows knowledge

Office 365 proficiency

Problem-solving abilities

Communication skills

Education

Relevant qualification (CompTIA, Microsoft, Cisco)

Job description

We are seeking a proactive and knowledgeable IT Technician to join a high-achieving secondary school in Manchester. This is a full-time, permanent opportunity for a dedicated technician eager to support a busy school environment with modern digital learning needs.

About the School

This Manchester school has an excellent reputation for academic outcomes, strong behaviour and an ambitious digital strategy. Technology plays a central role in teaching and administration, and the IT Support Team is highly valued across the school community. Staff benefit from a collaborative culture, regular CPD, and strong support from senior leadership.

Role Responsibilities

• Providing first-line technical support to staff and students
• Managing and troubleshooting hardware, software and classroom devices
• Supporting the school network, user accounts and Microsoft 365 systems
• Maintaining IT asset logs, assisting with upgrades and installations
• Ensuring smooth running of AV equipment, printers and classroom technologies
• Maintaining cybersecurity standards and data protection compliance

Experience and Qualifications

• Previous experience in IT support (school experience desirable)
• Strong knowledge of Windows, Office 365 and basic networking
• Excellent communication and problem-solving abilities
• Relevant qualification (CompTIA, Microsoft, Cisco) desirable

Salary

Paid to support staff scale based on experience.

Application

Please forward your CV to apply for this IT Technician role in Manchester.