IT Technician

Pioneering People; United Kingdom; On-site; GBP 30,000 - 33,000; Full time

Job summary

A notable educational support organization is seeking an IT Technician to provide high-quality support across various schools in North London. This role involves troubleshooting and maintaining technology, managing users through Google Workspace or Microsoft 365, and improving school networks. The ideal candidate should have at least 2 years of IT support experience and a strong problem-solving ability. Join us to make a meaningful impact in educational settings while enjoying professional growth opportunities.

Benefits

Travel expenses for off-site locations

Professional development opportunities

Supportive team environment

Qualifications

• Minimum 2 years’ experience in IT support, preferably in a school setting.
• Confident troubleshooting various operating systems.
• Hands-on experience managing Google Workspace or Microsoft 365.

Responsibilities

• Deliver high-quality 1st–2nd line support across multiple school sites.
• Maintain classrooms' tech including desktops and AV equipment.
• Support and improve school networks and manage users.

Skills

IT support experience

Troubleshooting Windows

Troubleshooting ChromeOS

Troubleshooting iPadOS

Google Workspace Admin experience

Microsoft 365 Admin experience

Networking essentials

Strong problem-solving skills

Tools

Google Workspace

Microsoft 365

UniFi

Synology

Omada Cloud

Veeam

PowerShell

Bash

Job description

IT Technician – Schools (North London)

Up to £33,000 | Full‑Time | Make a Real Impact Across School Communities!

Are you an energetic, solutions‑driven IT Technician ready to take ownership, drive improvements, and keep tech running smoothly where it matters most?

Join us and play a vital role in powering teaching and learning across a vibrant network of North London schools.

This is your chance to step into a role that’s varied, fast‑paced, and genuinely meaningful. You’ll be the go‑to tech expert across your allocated schools — solving problems, shaping systems, and delivering exceptional support that helps staff and students thrive.

What’s on Offer?

• £30,000–£33,000 salary (DOE)
• Travel expenses covered for sites beyond North London
• Loads of training and professional development opportunities
• A supportive, collaborative team that values your ideas
• A role that’s varied, rewarding, and truly makes a difference every day

Key Responsibilities of the IT Technician:

• Deliver high‑quality 1st–2nd line support across multiple school sites.
• Keep classrooms running by maintaining desktops, laptops, iPads, Chromebooks, printers, and AV equipment.
• Manage users and devices through Google Workspace or Microsoft 365.
• Support and improve school networks: switches, Wi‑Fi, VLANs, DHCP, DNS and more.
• Carry out essential updates, patching, imaging, and backups.
• Respond swiftly to on‑site issues to keep lessons on track.
• Get hands‑on with exciting projects — from device rollouts to network upgrades.
• Maintain accurate documentation and asset records.
• Build strong relationships with staff, leadership teams, and your internal IT colleagues.

Skills & Experience:

• Minimum 2 years’ experience in IT support (school experience a big plus!)
• Confident troubleshooting Windows, ChromeOS, and iPadOS
• Hands‑on experience with Google Workspace Admin and/or Microsoft 365 Admin
• Solid understanding of networking essentials
• Strong problem‑solving skills and the ability to communicate clearly with all types of users

Bonus Skills (Not Essential, but Awesome!)

• Understanding of safeguarding, MIS systems, or classroom tech
• Experience with UniFi, Synology, Omada Cloud, or Veeam
• Scripting ability (PowerShell, Bash)
• Certifications (CompTIA, Google, Microsoft)

Ready to take the next step in your IT career?
Apply now and help shape the future of digital learning across our schools!