IT Technician

We Manage Jobs(WMJobs); Stafford; On-site; GBP 26,000 - 29,000; Full time

Job summary

A local council in England is seeking an IT Technician to provide high-quality support to over 500 users. The role involves working at multiple locations and requires strong problem-solving skills and a knowledge of Windows operating systems. A valid UK driving license and a proactive attitude are essential. This is a full-time permanent position with competitive pay and essential car user allowance.

Benefits

National Essential Car User Allowance

Qualifications

• Ability to work independently and in a team.
• Experience in installing and configuring hardware and software.
• Knowledge of active directory administration is advantageous.
• Full, valid UK driving license and access to a vehicle.

Responsibilities

• Provide high quality desktop and network support to users.
• Support the on-call arrangements for ICT service.
• Cover the ICT Service Desk until 5.00pm on weekdays.

Skills

Self-motivated

Problem-solving skills

Customer-focused

Knowledge of PC technology

Experience with Windows operating systems

Job description

IT Technician (TEC115) Grade E (SCP 7 – 12) £26,403 - £28,598 per annum, Plus National Essential Car User Allowance £963 per annum. 37 Hours per week, full time Permanent

We are looking for an enthusiastic, hardworking and self‑motivated professional to join the Council’s ICT support team. You will be required to work at the Civic Centre in Stafford, the Civic Centre in Cannock and other locations.

Your main role will be to provide high quality desktop, application and network support service to over 500 users at each site. You should have a sound working knowledge of networked PCs and Microsoft Windows packages including versions of Microsoft Office. You will need good problem solving and diagnostic skills and a genuine customer‑focused approach within a technical environment. A willingness to train and develop new skills is also important in this post.

Due to the nature of the ICT support service, it will be necessary to support the on‑call arrangements and so you will need to be within easy access of both sites. There will also be the need to cover the ICT Service Desk until 5.00pm on weekdays.

Key Skills & Qualifications:

• You must be self‑motivated, enthusiastic and have the ability to work on your own or as part of a team.
• You must possess a flexible but organised approach to work and have the ability to work under pressure and to strict deadlines.li>
• You will come from an ICT background with sound knowledge of PC technology hardware, software and Windows operating systems.
• You should be able to demonstrate experience of installing, configuring, testing and implementing hardware and software applications.
• Knowledge of active directory administration, Windows server is advantageous.
• A full, valid UK driving licence is essential as is access to a vehicle.

This position is subject to a Basic DBS.

For further information and to apply, please visit our website at: https://www.staffordbc.gov.uk/jobs-and-careers

Closing date for completed applications: Sunday 7 December 2025

Interviews will be held week commencing 15 December 2025