IT technician

Cygnus Academies Trust; Dartford; On-site; GBP 40,000 - 60,000; Full time

Job summary

An educational institution in Dartford is seeking an exceptional IT technician to join their dedicated team. This full-time, permanent role involves providing essential support for day-to-day maintenance of IT systems, ensuring effective teaching and administration across schools. The ideal candidate will have strong IT support skills and customer service experience. A competitive salary and benefits like a Local Government Pension Scheme are offered.

Benefits

Competitive Salary

Local Government Pension Scheme

28 days Annual Leave plus bank holiday

Qualifications

• Excellent command of spoken English for effective job performance.
• Ability to work both remotely and on-site based on issue nature.

Responsibilities

• Provide first-line and second-line support to staff and students.
• Ensure smooth running of technology across schools.

Skills

Customer service

Problem-solving

IT support

Job description

Overview

Cygnus Academies Trust are seeking an exceptional IT technician to join our dedicated IT team on a full-time and permanent basis. This is a dynamic and hands-on role, supporting the day-to-day maintenance and operation of the Trust's IT systems and infrastructure.

Responsibilities

• Provide first-line and second-line support to staff and students, working remotely or on-site depending on the nature of the issue.
• Your work will be essential in ensuring the smooth running of technology across our schools, enabling effective teaching, learning and administration through secure and reliable IT services.

Requirements / Compliance

This post is a customer-facing position and falls within the scope of the Code of Practice on English Language Requirement for Public Sector Workers. The school has a statutory duty under Part 7 of the Immigration Act 2016 to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. The appropriate standards are set out in the JD/Person Specification. These will be applied during the recruitment/selection and probationary stages.

Benefits

• Competitive Salary
• Local Government Pension Scheme
• 28 days Annual Leave plus bank holiday entitlement (pro-rata for part-time)
• Employee support services
• Effective CPD opportunities
• Excellent ICT facilities
• Opportunities for flexible working
• References will be requested for shortlisted applicants prior to interview

Pre-employment checks

• Shortlisted applicants will be required to complete and return a Self-Disclosure form prior to interview.
• Online Searches will be carried out on shortlisted applicants prior to interview. Any concerns will be discussed with candidates at interview.
• Further vetting checks including an enhanced DBS, incorporating a check of the Children's Barred List, will be undertaken on provisional offer.