IT Support Technician: Hybrid Role with Growth & Benefits

GET STAFFED ONLINE RECRUITMENT LIMITED; England; On-site; GBP 26,000; Full time

Job summary

A dynamic recruitment agency is seeking an IT Support Technician based in Ringwood, Hampshire, offering hybrid work options. The role involves assisting customers with IT issues as their first point of contact. Candidates should have strong enthusiasm for IT, excellent problem-solving skills, and a commitment to customer service. The compensation includes a salary of £25,077, profit-sharing, and various benefits such as ongoing training, 22 days of annual leave plus bank holidays, and private medical insurance.

Benefits

Ongoing training and support

Company Profit Share

22 days annual leave

Private Medical Insurance

Pension Scheme

Hybrid Working

Progression opportunities

Fresh fruit and occasional pizza

Qualifications

• Strong enthusiasm for IT and willingness to develop troubleshooting skills.
• Ability to deliver exceptional customer service.
• Familiarity with remote support tools is a plus.

Responsibilities

• Take calls from customers to resolve IT issues.
• Be the first point of contact for customer inquiries.
• Resolve incidents using initiative and knowledge.

Skills

Problem-solving

Customer service

Enthusiasm for IT

Job description

A dynamic recruitment agency is seeking an IT Support Technician based in Ringwood, Hampshire, offering hybrid work options. The role involves assisting customers with IT issues as their first point of contact. Candidates should have strong enthusiasm for IT, excellent problem-solving skills, and a commitment to customer service. The compensation includes a salary of £25,077, profit-sharing, and various benefits such as ongoing training, 22 days of annual leave plus bank holidays, and private medical insurance.