IT Support Technician | 1st & 2nd Line Support

Adria Solutions Ltd.; Lancashire; On-site; GBP 25,000 - 35,000; Full time

Job summary

A dynamic IT company in the UK is searching for a proactive IT Support Technician to deliver high-quality support. The role involves providing 1st and 2nd line assistance, managing device configurations, and supporting Microsoft 365. Ideal candidates should have strong communication skills, experience with device setups, and a passion for problem-solving. This role includes benefits such as employee discounts and free parking.

Benefits

Employee & store discounts

Free on-site parking

Sick pay

Qualifications

• Strong communication skills and friendly demeanor are essential.
• Ability to work independently and in a team is required.
• Knowledge of PC building and configuration is necessary.

Responsibilities

• Provide 1st & 2nd line IT support.
• Build, configure, and deploy devices for staff.
• Manage stock and maintain helpdesk records.

Skills

Strong communication skills

High organization

PC building and configuration

Microsoft 365 applications

Active Directory

Networking fundamentals

Tools

Windows 11

Intune

Remote access tools

Job description

A dynamic IT company in the UK is searching for a proactive IT Support Technician to deliver high-quality support. The role involves providing 1st and 2nd line assistance, managing device configurations, and supporting Microsoft 365. Ideal candidates should have strong communication skills, experience with device setups, and a passion for problem-solving. This role includes benefits such as employee discounts and free parking.