IT Support Team Manager

Rutherford Briant; Ipswich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A growing IT company in Ipswich is seeking a candidate to lead their support team and manage IT projects. The ideal applicant will have extensive knowledge of M365, Azure AD, and Windows Servers, along with team leadership experience. The role offers an annual performance bonus and enhanced holiday and pension schemes. This is an opportunity to join a business focused on growth and development.

Benefits

Annual company performance bonus

Enhanced Holiday & Pension scheme

Qualifications

• Extensive technical knowledge of M365, Azure AD and Azure Cloud Computing.
• Technical knowledge and configurations of Windows Servers stack.
• Awareness of IT Operating standards, focusing on Cyber Security practices.
• Experience managing or leading a team.

Responsibilities

• Deliver high quality, user centric customer service, maintain & improve support standards.
• Lead, manage and coordinate IT projects.
• Oversee documentation, training and team performance tracking.
• Contribute and influence the IT Strategy.

Skills

M365

Azure AD

Azure Cloud Computing

Windows Servers

Cyber Security

Team Management

Job description

Overview

Do you like getting involved with projects? Are you looking for a business to grow and develop within?

Working with an established business based in Ipswich that is growing rapidly. They were 15% over target last year and have invested that money back in to the business to ensure a future proof environment. You will help lead the support team through projects such as new systems, office fit out, as well as mentor and lead the team in to an exciting transition alongside the Head of IT.

Responsibilities

• Deliver high quality, user centric customer service, maintain & improve support standards.
• Lead, manage and coordinate IT projects.
• Oversee documentations, training and team performance tracking.
• Contribute and influence the IT Strategy.

Requirements

• Extensive technical knowledge of M365, Azure AD and Azure Cloud Computing.
• Technical knowledge and configurations of Windows Servers stack.
• Awareness of IT Operating standards, a focus on Cyber Security standards and practices.
• Experience managing or leading a team.

Benefits

• Annual company performance bonus (Paid for the last 18 years)
• Enhanced Holiday & Pension scheme, both rise with service

Does this sound like you? Are you ready to take the leap and join a business that’s looking to the future, APPLY now!

Rutherford Briant is passionate about equity, diversity, and inclusion. We seek individuals from the widest talent pool and encourage underrepresented talent to apply to vacancies with us. We are committed to recruitment processes that are fair for all, regardless of background and personal characteristics.