IT Support & Systems Specialist

SKYHAUS; Greater London; On-site; GBP 32,000 - 35,000; Full time

Job summary

A leading construction firm in Greater London is seeking an IT User Support Technician to provide technical assistance to staff and clients. This full-time position involves delivering IT support, maintaining hardware and networks, and writing technical documentation. The ideal candidate must have strong troubleshooting skills, knowledge of networking, and excellent communication abilities. Salary is between £32,000 and £35,000 annually.

Qualifications

• Strong troubleshooting ability required.
• Familiarity with networking basics essential.
• Experience with software support preferred.

Responsibilities

• Deliver first- and second-line IT support.
• Support staff with project management tools.
• Maintain company devices and network performance.
• Produce technical documentation and training materials.

Skills

Troubleshooting across Windows, macOS, mobile OS, and cloud platforms

Familiarity with networking basics (TCP/IP, switches, routers, Wi-Fi)

Experience supporting productivity and project-management software

Excellent communication skills

Customer-service skills

Problem-solving skills

Ability to manage multiple priorities

Job description

A leading construction firm in Greater London is seeking an IT User Support Technician to provide technical assistance to staff and clients. This full-time position involves delivering IT support, maintaining hardware and networks, and writing technical documentation. The ideal candidate must have strong troubleshooting skills, knowledge of networking, and excellent communication abilities. Salary is between £32,000 and £35,000 annually.