IT Support & Systems Administrator

iSupply Recruitment Ltd; England; On-site; GBP 30,000 - 45,000; Full time

Job summary

A recruitment agency is looking for an IT Support Engineer to work alongside an IT Manager, providing first-line support and engaging in exciting tech projects. Responsibilities include managing support tickets, assisting with cyber security, and delivering training as needed. Ideal candidates should have strong hands-on experience in IT support, a good understanding of Windows Server, AD, networking, and the Microsoft 365 environment. This role offers autonomy and variety for those passionate about IT.

Qualifications

• Experience in IT Support / Engineer roles.
• Knowledge of Windows Server, Active Directory, Microsoft 365, and networking.
• Hands-on involvement with helpdesk systems.

Responsibilities

• Provide first-line and escalation support across hardware, software, systems, and networks.
• Manage IT tickets and ensure business operations run smoothly.
• Assist with cyber security measures, including patching and monitoring.

Skills

Strong experience in a hands-on IT Support / Engineer role

Good knowledge of Windows Server

Networking (VPN, firewalls, LAN / WAN)

Experience with Microsoft 365

Tools

Jira

Job description

Ready for your next big step in IT?

We’re hiring for a newly created role where you’ll work side‑by‑side with an experienced IT Manager, support brilliant colleagues, and get stuck into a mix of support, systems admin, and exciting tech projects.

If you love solving problems, improving systems, and being the go-to IT expert people rely on, this role will give you the autonomy, variety, and growth you’re looking for.

What You’ll Do

Own first‑line and escalation support across hardware, software, systems and networks.

Manage tickets via Jira and keep the business running smoothly.

Support Microsoft 365, Windows 11, Active Directory and core business apps.

Assist with cyber security: patching, antivirus, and firewall monitoring.

Become a super‑user and admin for our ERP system, helping teams get the best out of it.

Support IT procurement, suppliers and asset management.

Get involved in IT projects like migrations, new tools and software rollouts.

Deliver training and inductions when needed.

What You’ll Bring

Strong experience in a hands‑on IT Support / Engineer role.

Good knowledge of Windows Server, AD, Microsoft 365, and networking (VPN, firewalls, LAN / WAN).

Experience with helpdesk to...